Jason Jimenez
Tehachapi
Summary
Dynamic Traffic Control Technician with proven expertise at Alcoa Traffic Control, enhancing public safety through effective traffic management and incident response. Skilled in utilizing traffic control devices and fostering teamwork, I successfully reduced accident rates while ensuring efficient work zone operations. Committed to professionalism and adaptability in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Traffic Control Technician
Alcoa Traffic Control
01.2022 - Current
- Reduced accident rates by diligently monitoring work zones and identifying potential hazards for workers and the public.
- Established a positive working relationship with clients by providing timely status reports and addressing any concerns they might have.
- Improved traffic flow by efficiently directing vehicles and pedestrians at construction zones.
- Ensured pedestrian safety by placing appropriate signage, barriers, and detours in high-traffic areas during construction projects.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Managed stress effectively while working in high-pressure environments with heavy traffic volumes and challenging weather conditions.
- Handled unexpected events or emergencies calmly and efficiently, minimizing disruptions to traffic flow and work progress.
- Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.
- Promoted teamwork among fellow flaggers by offering assistance when needed and sharing best practices for improved performance overall.
- Ensured timely project completion by consistently arriving on-site punctually and prepared to begin work immediately.
- Supported efficient project completion by managing lane closures and adjusting schedules as necessary based on construction progress.
- Provided clear instructions to motorists regarding detours or alternate routes during road closures or delays.
- Spoke clearly and confidently to drivers to provide detour routes and direct around work areas.
- Worked with superiors to develop optimal traffic routing and control plans for each site.
- Educated pedestrians about crossing rules and road safety.
- Installed warning flags and used hand signals to catch drivers' attention about hazards.
Valet Parking Supervisor
LAZ Parking
02.2020 - 01.2022
- Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
- Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
- Upheld exceptional standards of cleanliness throughout valet areas, contributing to a positive impression on guests.
- Facilitated seamless communication between staff, management, and guests to address any issues or special requests in a timely manner.
- Improved team performance through regular coaching, feedback sessions, and professional development opportunities.
- Implemented new procedures for handling lost or damaged keys, reducing instances of such occurrences significantly over time.
- Developed strong relationships with repeat customers through attentive service and personalized interactions, fostering loyalty to the establishment.
- Evaluated employee performance regularly against established benchmarks, recognizing top performers with rewards or promotions as appropriate.
- Collaborated with other departments to ensure efficient coordination of guest arrivals and departures, enhancing overall guest experience.
- Handled escalated customer complaints professionally and effectively, implementing solutions that resulted in improved guest satisfaction scores.
- Managed resource allocation effectively, including scheduling staff shifts and maintaining inventory of supplies and equipment.
- Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
- Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
- Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Resolved customer complaints through calm, constructive communication.
- Entered guest vehicle information and location in computerized valet parking system.
- Inspected vehicles to verify condition ahead of customer returns.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Motivated workers to exceptional performance through implementation of new strategies.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Valet Parking Attendant
SPPLUS
01.2017 - 02.2020
- Explained parking rates and retrieval procedures to guests upon arrival.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
- Used Software to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Escorted drivers to vehicles and helped load or carry large items.
- Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
Education
Canoga Park High School
Canoga Park, CA06.2015
Skills
- Traffic control devices
- Work zone safety
- Construction site coordination
- Pedestrian safety
- Traffic control
- Equipment tracking
- Public safety awareness
- Incident response
- Radio communication
- Valid state driver's license
- Traffic safety expert
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Hand and power tools
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Decision-making
- Relationship building
- Professionalism
- Safety inspection
- Incident reporting
- Traffic control technician
- Adaptability
- Traffic monitoring
Certification
- Standard - CPR / AED
- Valid ATSSA Flagging Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Traffic Control Technician
Alcoa Traffic Control
01.2022 - Current
Valet Parking Supervisor
LAZ Parking
02.2020 - 01.2022
Valet Parking Attendant
SPPLUS
01.2017 - 02.2020
Canoga Park High School
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