Jason Isaac

- Perform in-store merchandising service activities such as merchandising projects, overhead organization, and display/signage maintenance designed to enhance the customer experience.

- Ensure the cleanliness and fullness of bays.

-Utilized planograms accurately to maintain an organized retail environment that facilitated efficient workflow processes for team members.

-Provided positive shopping experience, employing conflict resolution skills when problems arose.

-Maintained integrity of units and accuracy of pricing to minimize waste.

-Worked closely with individual customers to identify unique needs and supply appropriate products.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.