Jason Howard
Port Huron,MI
Summary
Organized with a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
8
8
years of professional experience
Work History
Uber Driver
Uber
10.2023 - 05.2024
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
Store Manager
Dollar General
04.2023 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Technician
HVAC, Mulligan
10.2021 - 05.2022
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Maintenance Technician
Edward Rose & Sons
08.2020 - 08.2021
- Hands on training with tools and heavy equipment, learning HVAC as I go and working towards the EPA certification requirements
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
McDonalds Manager
McDonald's
03.2019 - 02.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Floor tech
Dalton Flooring
03.2016 - 05.2020
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
Education
High school diploma -
Edsel Ford High School
06.2021
Languages
English
Full Professional
Timeline
Uber Driver
Uber
10.2023 - 05.2024
Store Manager
Dollar General
04.2023 - 10.2023
Technician
HVAC, Mulligan
10.2021 - 05.2022
Maintenance Technician
Edward Rose & Sons
08.2020 - 08.2021
McDonalds Manager
McDonald's
03.2019 - 02.2021
Floor tech
Dalton Flooring
03.2016 - 05.2020
High school diploma -
Edsel Ford High School
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