JASON HIGGINS
Glendora
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Fiber Optic Technician
Verizon
New York
01.2005 - Current
- Installed fiber optic cables in residential and commercial buildings.
- Conducted system tests to ensure optimal network performance.
- Collaborated with engineers to troubleshoot connectivity issues.
- Maintained accurate records of installations and repairs.
- Operated specialized tools for splicing and terminating fiber optics.
- Trained junior technicians on installation processes and safety protocols.
- Assisted in planning and coordinating fiber deployment projects.
- Provided exceptional customer service during on-site installations and repairs.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Tracked inventory levels of tools, parts, and supplies used in job sites.
- Utilized software applications to monitor and troubleshoot telecom devices from remote locations.
- Organized and coordinated resources required for successful completion of jobs.
- Created drawings for outside plant construction projects.
- Laid out cabling plans and ran through buildings to desired locations.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
Surveyor Technician
Higgins Construction
Montclair
10.2003 - 01.2005
Merchandise Clerk
Stater Bros. Company
Colton
04.1999 - 10.2003
- Organized merchandise displays to enhance visual appeal and accessibility.
- Managed inventory levels to ensure stock availability and prevent shortages.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to maintain store cleanliness and orderliness.
- Monitored product expiration dates to ensure freshness and quality standards.
Education
Glendora High School
Glendora, CASkills
- Fiber optic installation
- Network troubleshooting
- Cable splicing
- Project coordination
- System testing
- Inventory management
- Customer service
- Resource organization
- Team collaboration
- Attention to detail
- Training junior technicians
- Effective communication
- Safety compliance
- Time management
- Telecommunications infrastructure
- Project management
- Business analysis
- Root-cause analysis
- Processes and procedures
- Task prioritization
- Project scope analysis
- Planning and scheduling
- Business process re-engineering
- Strategic planning
- Vendor management
- Project planning
- Employee onboarding
- Staff management
- Team leadership
- Employee development
- Innovation skills
- Problem solving
Timeline
Fiber Optic Technician
Verizon
01.2005 - Current
Surveyor Technician
Higgins Construction
10.2003 - 01.2005
Merchandise Clerk
Stater Bros. Company
04.1999 - 10.2003
Glendora High School