As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Calgary Inter-Faith Food Bank
12.2023 - Current
Trained new employees and delegated daily tasks and responsibilities.
Responded to and resolved staff and volunteer questions and concerns.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Enforced company policies and regulations with employees.
Maintained workplace safety by enforcing strict adherence to company policies and safety regulations.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Resolved conflicts between employees to maintain positive and productive work environments.
Managed staff hiring, training and supervision.
Cultivated professional working relationships with peers and supervisors.
Oversaw loading and unloading of perishable, non perishable food and various items in warehouse.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Enhanced processes by pinpointing bottlenecks and working with other supervisors to resolve.
Co-chair on two separate committees, heath and safety as well as the VIBE committee.
Warehouse Worker
Calgary Food Bank
07.2017 - 04.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 50 or more pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and work areas.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Cook/screen Leader
Joey restaurants / Joey Barlow
09.2016 - 07.2017
Screen leader on pans/appetizers end of the kitchen
Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Supported overall restaurant success through cross-training in various positions when necessary to provide adequate coverage during busy times.
Collaborated with front-of-house staff to ensure seamless communication between kitchen and dining room teams for optimal guest satisfaction.
Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
Education
High school diploma -
Jack James high school
01.2013
Skills
Outgoing
Ability to learn quickly
Enjoys working with others
Creative
Humorous
Loyal
Workplace safety
Training and mentoring
Languages
English
Full Professional
Timeline
Shift Supervisor
Calgary Inter-Faith Food Bank
12.2023 - Current
Warehouse Worker
Calgary Food Bank
07.2017 - 04.2023
Cook/screen Leader
Joey restaurants / Joey Barlow
09.2016 - 07.2017
High school diploma -
Jack James high school
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