Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jason Godin

Winnipeg,Canada

Summary

Dynamic retail leader with extensive experience at OSL Retail Services Inc, driving sales growth and exceeding KPIs. Proven expertise in multi-unit operations and team development, recognized for achieving top nationwide results in customer engagement. Skilled in budget management and fostering client relationships, delivering impactful results through strategic coaching and performance management.

Overview

27
27
years of professional experience

Work History

Territory Lead

OSL Retail Services Inc
Winnipeg, Canada
12.2022 - Current
  • Supporting 7 Manitoba locations in achieving sales and business objectives for our client Walmart Canada, including 4 of the 6 highest volume locations in Canada
  • Sales coaching for added value and experience, providing continuous growth in sales and attach rate above the regional average including the top result nationwide on Walmart Rewards MasterCard in 2023 and 2024
  • KPI analysis to maximize cost/benefit per store and per business category
  • Operations auditing to ensure proper quality controls and safety
  • Recruitment, team development, leadership development
  • Client relationship management
  • Performance management

Store Manager

Henry's
Winnipeg, Canada
09.2018 - 12.2022
  • Coaching sales associates on successful methods of direct sales and engagement with emphasis on relationship building
  • Gap analysis for KPI improvements
  • P&L focus
  • Managing sales relationships with commercial clients across the Prairie region and Canada's Arctic
  • Coaching loss prevention skills and techniques in an industry at high risk for inventory shrink
  • Engaging the community as a company ambassador for content creators as well as doing so on behalf of the Henry's Foundation for mental health research in Canada

Store Manager

Starbucks Canada
01.2015 - 09.2018
  • Analyzing KPIs for growth and loss prevention opportunities
  • Crafting the engaging, 'third place' atmosphere for customers and partners
  • Engaging partners in quality control measures
  • Accountable for P&L planning, review, and opportunities
  • Maintaining food safety standards in accordance with provincial law
  • Lead execution of company programs, training, and merchandising
  • Responsible for recruiting, hiring, and developing successful store teams
  • Planning schedules and routines for over 20 partners
  • Training and developing new partners for entry-level and supervisory skills
  • Served in this capacity at 2 locations and assisted at numerous others as required

Assistant Manager

Walmart Canada Corp
09.2006 - 07.2014
  • Analyzing KPIs for growth and loss prevention opportunities
  • Providing an engaging atmosphere for developing talent
  • Accountable for P&L planning, review, and opportunities
  • Lead execution of company programs
  • Promoter of credit solutions and add-on merchandising
  • Responsible for maintaining budgets and store expenses
  • Primarily responsible for hiring, reviews, promotion, and discipline of associates
  • Planning schedules and routines for over 40 associates
  • Training and developing new associates in any and all duties
  • Investigating concerns related to safety and loss prevention

Charge/Training Assistant

Canada Safeway Ltd
07.1998 - 10.2006
  • Demonstrated skills consistent with offering superior customer service
  • Operated equipment to serve customers in all store departments
  • Learned basics of supervision and total store responsibility
  • Executed weekly feature changes to support flyer-driven business

Education

Diploma - Ontario Secondary

Fort Frances High School
Fort Frances, Ontario, CA
01.2001

Some College (No Degree) - English Education

Lakehead University
Thunder Bay, Ontario, CA

Skills

  • Multi-Unit Leadership
  • Operations Management
  • Human Resources
  • Retail Sales
  • Upselling
  • Store Management
  • Business Development
  • Sales Management
  • Recruiting & Training
  • Loss Prevention
  • Account Management
  • Budget Management

Accomplishments

  • My team at OSL Retail Services achieved the top result in Canada in MasterCard attach, sales growth, and total sales volume in both 2023 and 2024.
  • Exceeded sales targets quarterly as Store Manager at Henry's
  • Turned a previously unprofitable Starbucks location into the most improved unit in Canada in terms of food attach sales and customer satisfaction in 2016
  • Outperformed company profit and sales averages in areas of responsibility at Walmart Canada

References

References available upon request.

Timeline

Territory Lead

OSL Retail Services Inc
12.2022 - Current

Store Manager

Henry's
09.2018 - 12.2022

Store Manager

Starbucks Canada
01.2015 - 09.2018

Assistant Manager

Walmart Canada Corp
09.2006 - 07.2014

Charge/Training Assistant

Canada Safeway Ltd
07.1998 - 10.2006

Diploma - Ontario Secondary

Fort Frances High School

Some College (No Degree) - English Education

Lakehead University

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