Summary
Overview
Work History
Education
Skills
Timeline
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Jason Garcia

Lakewood

Summary

Highly motivated and service-oriented hospitality professional with extensive experience in fast-paced, upscale dining environments. Proven ability to thrive under pressure while delivering exceptional guest experiences with poise and professionalism. Skilled in high-volume service, fine dining etiquette, multitasking, and team collaboration. Adept at building rapport with diverse clientele, and maintaining composure in dynamic, high-demand settings. Committed to excellence in service, attention to detail, and consistently exceeding guest expectations.

Overview

8
8
years of professional experience

Work History

Server

Din Tai Fung
Costa Mesa
09.2021 - Current
  • Delivered exceptional dining experiences through attentive, personalized service while anticipating guest needs during each visit
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Demonstrated composed presence during peak hours, guaranteeing each table experienced high-quality, unrushed service

Supervisor / Lead Server Trainer

Benihana
Downey
05.2018 - 07.2021
  • Coordinated workflow among team members to optimize productivity.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Conducted role-playing exercises to enhance service techniques among staff members and created training materials to optimize server performance and efficiency.

Recreation Aide

Newcomb Academy Kids Club
Long Beach
10.2017 - 04.2019
  • Organized recreational activities for children in after-school programs.
  • Communicated effectively with parents regarding children's participation and behavior.
  • Implemented safety protocols during all recreational events and activities.

Education

Bachelor of Science - Business Administration - Management

California State University, Long Beach
Long Beach, CA
12-2022

Skills

  • Team collaboration
  • Customer service
  • Conflict resolution
  • Dispute resolution
  • Adaptable training methods

Timeline

Server

Din Tai Fung
09.2021 - Current

Supervisor / Lead Server Trainer

Benihana
05.2018 - 07.2021

Recreation Aide

Newcomb Academy Kids Club
10.2017 - 04.2019

Bachelor of Science - Business Administration - Management

California State University, Long Beach
Jason Garcia