Jason Fowlie

Moose Jaw,SK

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

year of professional experience

Work History

Fixed Operations Manager

Knight Automotive

09.2021 - Current

Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Increased profits and gross margins by implementing efficiencies
Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

High School Diploma -

Albert E. Peacock Collegiate, Moose Jaw, SK

Skills

Automotive Knowledge
Operational Procedures
Dealership Management
Employee Retention
Employee Relationships

Service Department Operations
Hiring and Training
Operational Efficiency
Community Organization

Timeline

Fixed Operations Manager - Knight Automotive

09.2021 - Current

Albert E. Peacock Collegiate - High School Diploma,

Jason Fowlie

Summary

Overview

Work History

Fixed Operations Manager

Education

High School Diploma -

Skills

Timeline

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