Customer-oriented General Manager with 11 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
General Manager
Knight Automotive Group / Plewis Automotive Group
03.2013 - 02.2024
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Trained and guided team members to maintain high productivity and performance metrics.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Analyzed market trends and competitor activities to create competitive advantages.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Developed and implemented strategies to increase sales and profitability.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
High School Diploma -
Swift Current Comprehensive High School
Swift Current, SK
2010
Skills
Business Management
Consistently meet goals
Sales Coaching
Cost Reductions
Financial Management
Inventory Management
Staff Motivation
Sales Strategies
Performance Analysis
Business Leadership
Operations Management
Customer Relations
Revenue Growth
Cost Control
Marketing
Process Automation
Accomplishments
Being one of the youngest General Managers in the auto industry, with becoming a General Manager at the age of 24 years old
Languages
Timeline
General Manager
Knight Automotive Group / Plewis Automotive Group
03.2013 - 02.2024
High School Diploma -
Swift Current Comprehensive High School
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