JASON DOOKIE

Toronto,Canada

Summary

Experienced professional with a strong background in social services operations and entrepreneurship, spanning over nine years in service delivery and eight years in mobile business management. Demonstrated ability to handle sensitive information with discretion while providing high-quality service to various stakeholders. In-depth knowledge of local traffic regulations and safety practices enhances operational efficiency. Acknowledged for professionalism, adaptability, and effective team collaboration.

Overview

years of professional experience

Work History

Owner / Mobile Barber

Greater Toronto Area, Canada

01.2018 - Current

Operate and manage mobile service business across Toronto and surrounding municipalities
Navigated daily throughout GTA, ensuring timely arrivals by leveraging knowledge of routes and traffic patterns
Utilize GPS systems for efficient scheduling and navigation
Maintain vehicle in safe operating condition, including routine inspections and servicing
Managed service logs, appointment records, and financial documentation to ensure accurate tracking and reporting
Delivered courteous, discreet, and professional service to diverse clientele, enhancing customer satisfaction and loyalty

Social Services Worker

Brampton, Ontario

01.2009 - 01.2018

Maintained strict confidentiality regarding client records and sensitive information
Processed intake documentation and maintained case files to ensure compliance with reporting standards
Screened, assessed, and directed visitors in accordance with facility protocols
Provided information and guidance to stakeholders, facilitating informed decision-making and resource access
Maintained detailed documentation and log records
Handled high-pressure situations with professionalism and discretion, ensuring client needs were met effectively
Worked rotating shifts, weekends, and extended hours

Education

College Diploma - Addictions and Mental Health – Community Service Worker

Everest College

Ontario

Skills

Mobile management
Client engagement
Customer relationship management
Route planning
Budget management
Staff scheduling
Operational efficiency
Vehicle inspection

GPS navigation
Time management
Problem solving
Conflict resolution
Attention to detail
Adaptability to change
Professionalism
Client communication

Position Applied For

Chauffeur