Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jason Dessaint

Regional Sales & Operations Leader
San Fernando,CA

Summary

Strategic and results-driven Regional/District Sales Leader with over 15 years of progressive leadership in high-volume retail and operations environments. Proven track record of driving double-digit sales growth and optimizing team performance across multiple locations. Expertise in P&L management, cross-functional collaboration, and leading large teams of over 100 to exceed KPIs while implementing cost-saving initiatives with lasting business impact. Recognized for transforming underperforming markets and cultivating high-performance cultures through strategic planning, resource management, and operational efficiency. Proficient in logistics, project management, and process improvement, with a strong focus on executing company-wide initiatives that drive regional success and enhance operational management.

Overview

24
24
years of professional experience
2
2
Certifications
2
2
Languages

Work History

L6 Store Manager

Amazon
North Hollywood, California
03.2020 - Current
  • Lead high-volume Amazon locations with 200+ associates, overseeing full operations, sales, staffing, and compliance.
  • Delivered 12% cost savings by streamlining labor models and workflow processes.
  • Increased YOY sales by 9% through optimized customer engagement strategies and in-store merchandising.
  • Spearheaded regional SOP training, enhancing leadership onboarding and execution standards.
  • Reduced employee turnover rates by creating a positive work environment that encouraged personal growth and career advancement. Reducing turnover rate from 5.2% to 2.2%
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.

Store Manager

PetSmart
Canoga Park, California
03.2014 - 03.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members. Managed a team of 98 associates and 5 supervisors.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Achieved top 5% in exceeding sales goals in the company finishing the year at 12mil total sales.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives. Improving customer service scores from 68% satisfactory to 92% YOY.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Operations Manager

Lowe’s Companies, Inc.
Northridge, California
08.2012 - 03.2014
  • Streamlined inventory and logistics processes to increase operational efficiency by 4%.
  • Collaborated with department leads to enhance team accountability and daily execution.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Analyzed and reported on key performance metrics to senior management.

Operations Manager

The Home Depot
West Hills, California
03.2002 - 07.2012
  • Led operations and logistics for a high-volume location, ensuring high inventory accuracy and team readiness.
  • Delivered a 10% boost in process efficiency through targeted procedural improvements.
  • Managed inventory levels, reducing stock shortages while minimizing excess inventory costs.
  • Coordinated staffing schedules, optimizing resource allocation for peak periods without compromising service quality.
  • Led cross-functional teams to drive process improvements and achieve business objectives.

Education

Diploma -

Moorpark High School
Moorpark, CA
06.2001

Skills

Websites

Certification

Leadership Training – Moore Leadership, Servant Leadership, Effective Leadership

Timeline

L6 Store Manager

Amazon
03.2020 - Current

Store Manager

PetSmart
03.2014 - 03.2020

Operations Manager

Lowe’s Companies, Inc.
08.2012 - 03.2014

Operations Manager

The Home Depot
03.2002 - 07.2012

Diploma -

Moorpark High School

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Jason DessaintRegional Sales & Operations Leader