Jason Day
Calgary
Summary
Perceptive Quality Coordinator with 20 years of experience reviewing and optimizing systems and processes. Observes and collaborates with main workforce to understand and streamline standard operating procedures. Innovative in increasing productivity and eliminating waste.
Overview
20
20
years of professional experience
Work History
Quality Assurance Coordinator
Skyservice FBO
02.2004 - Current
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Investigated recurring customer complaints, determining source of non-conformance incidences and recommending solutions.
- Drafted and reviewed quality assurance policies and procedures, improving customer feedback metrics by 70 %.
- Designed QA inspection measures for Jet fuel, improving fault and return rates.
- Identified and designed practical training curricula, prioritizing historical feedback findings to shape future educational efforts.
Education
Bachelor of Arts - Global Political Economy
Athabasca University
Athabasca, AB04.2006
Skills
- Information Assurance
- Quality Improvements Implementation
- Risk Management Assurance
- Supplier Quality Management
- Document Quality
- Policy and Procedure Implementation
Timeline
Quality Assurance Coordinator
Skyservice FBO
02.2004 - Current
Bachelor of Arts - Global Political Economy
Athabasca University
Similar Profiles
Robert MartinRobert Martin
Lineservice Technician at Skyservice FBOLineservice Technician at Skyservice FBO
Ijaz AbdallahIjaz Abdallah
Unlicensed Avionics Tech at Skyservice Calgary FBOUnlicensed Avionics Tech at Skyservice Calgary FBO
Rita MutuaRita Mutua
Aerospace Technical Buyer at SKYSERVICE BUSINESS AVIATIONAerospace Technical Buyer at SKYSERVICE BUSINESS AVIATION