Jason Damasco
San Jose
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
4
4
years of professional experience
Work History
Kitchen/Front of House Employee
LeanFeast
11.2020 - 08.2022
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Line Cook
Starbird Chicken
03.2018 - 07.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Education
No Degree - Health Sciences
Sacramento State
Sacramento, CA12-2026
GED -
De Anza College
Cupertino, CA06-2022
High School Diploma -
Piedmont Hills Highschool
San Jose, CA05-2019
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Passionate about meeting people and their needs with kindness and empathy
- Multitasking and organization
Timeline
Kitchen/Front of House Employee
LeanFeast
11.2020 - 08.2022
Line Cook
Starbird Chicken
03.2018 - 07.2018
No Degree - Health Sciences
Sacramento State
GED -
De Anza College
High School Diploma -
Piedmont Hills Highschool
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