Jason Cubitt
Hamilton
Summary
A seasoned leader at Loblaws, I excel in team development and strategic planning fostering strong relationships, driving operational excellence across national teams. My expertise with many store facing process enhancements, technology enhancement implementations, along with talent for nurturing cross-functional collaboration. Achieved significant enhanced labour productivity, shrink reduction, and colleague satisfaction, underscoring my commitment to achieving many business goals.
Overview
17
17
years of professional experience
Work History
Director, National Front End and Enablement
Loblaws
11.2022 - 07.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication in weekly team meetings, one on one bi-weekly connects, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels within my team and key stakeholders.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale by proven results on colleague anonymous surveys.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Director, Operational Excellence/Central Operation
Loblaws
08.2021 - 11.2022
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Navigated company through periods of significant change, such as COVID office shutdown maintaining focus on long-term strategic goals.
Sr. Manager, Operational Planning PM
Loblaws
11.2019 - 08.2021
- Established strong relationships with vendors and stakeholders, ensuring long-term partnerships and repeat business.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Reduced costs in labour and shrink, optimized resource allocation, and improved efficiency in managing projects.
Manager, SAP Operations
Loblaws
03.2013 - 11.2019
- Accomplished multiple tasks within established timeframes while rolling out SAP to 1000+ stores
- Enhanced customer satisfaction by resolving disputes with the vendor and consultants promptly, maintaining open lines of communication for our stores, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Store Manager, Superstore
Loblaws
09.2007 - 07.2009
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with our customers.
- Managed store colleagues successfully in fast-paced environment through proactive communication and regular feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Certificate - Business, Change/Risk Management
Mohawk College of Applied Arts And Technology
Hamilton, ON12-2024
Skills
- Relationship building
- Responsive design
- Cross-functional collaboration
- Training and mentoring
- Complex Problem-solving
- Store operations
- Strategic planning
- Colleague training and development
- Technology and process implementation expertise
- Data-driven decision making
- People management
Accomplishments
- 3x Exceptional performer annual rating recognition
- Mentor within the Loblaws Mentorship Program mentoring multiple colleagues
- Process and Efficiency Committee - Selected committee member focused on reducing shrink and driving labour efficiency in 1000+ stores nationally.
- Achieved 2020 Loblaws Presidential Award by completing speedy rollout of a 3rd party production planner software to 600+ stores nationally with accuracy and efficiency.
Timeline
Director, National Front End and Enablement
Loblaws
11.2022 - 07.2024
Director, Operational Excellence/Central Operation
Loblaws
08.2021 - 11.2022
Sr. Manager, Operational Planning PM
Loblaws
11.2019 - 08.2021
Manager, SAP Operations
Loblaws
03.2013 - 11.2019
Store Manager, Superstore
Loblaws
09.2007 - 07.2009
Certificate - Business, Change/Risk Management
Mohawk College of Applied Arts And Technology
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