Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jason Creel

Edmonton,AB

Summary

Accomplished Parts Manager with a proven track record at Norden Volkswagen, enhancing inventory management and customer satisfaction. Spearheaded a department reorganization, achieving over 100% OEM Parts Objective for two consecutive years. Expert in staff training (soft skill) and inventory management (hard skill), consistently delivering results through strategic planning and team collaboration. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

13
13
years of professional experience

Work History

Parts Manager

Norden Volkswagen
06.2020 - Current
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Achieved 2 years straight of Parts Objective with OEM 100%+
  • Adapted and implemented new parts systems to modernize parts ordering

Parts Manager

Go Nissan North
12.2021 - 05.2022
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Overseen Parts department as interim Parts Manager

Assistant Parts Manger

Norden Volkswagen
05.2018 - 06.2020
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Partnered with managers to implement operational enhancements for paperwork processing.

Parts Advisor

Norden Volkswagen
07.2015 - 05.2018
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.

Parts Advisor

Ericksen Nissan
03.2014 - 07.2015
  • Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
  • Collaborated effectively with colleagues in both the parts department and other areas of the business, fostering a supportive team atmosphere focused on achieving common goals.

Parts Shipper / Advisor

Norden Volkswagen
11.2011 - 03.2014
  • Picked orders, scanned products and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Assisted in maintaining a safe working environment by following established workplace safety guidelines.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.

Education

Journeymen's Certificate - Parts Technician

Nait
Edmonton
04.2014

High School Diploma -

Jasper Place Highschool
Edmonton, AB
06.2009

Skills

Customer Service

Staff Training

Inventory Management

Forklift Operation

Warehouse Operations

Goal Setting

Languages

English
Full Professional

Timeline

Parts Manager

Go Nissan North
12.2021 - 05.2022

Parts Manager

Norden Volkswagen
06.2020 - Current

Assistant Parts Manger

Norden Volkswagen
05.2018 - 06.2020

Parts Advisor

Norden Volkswagen
07.2015 - 05.2018

Parts Advisor

Ericksen Nissan
03.2014 - 07.2015

Parts Shipper / Advisor

Norden Volkswagen
11.2011 - 03.2014

Journeymen's Certificate - Parts Technician

Nait

High School Diploma -

Jasper Place Highschool

Similar Profiles

CREATE PROFILE
Jason Creel