JASON CHO
Calgary,Canada
Summary
Motivated individual with a strong foundation in sales and the service industry, adept at ensuring customer satisfaction. Efficient and hardworking, eager to learn in new workplaces. Known for reliability, dedication and high adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative - Closer
Firefly Solar
05.2024 - Current
- Led consultations with clients to facilitate and finalize solar sales through effective communication and persuasive techniques
- Conducted door-to-door outreach to educate homeowners about solar energy solutions
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Generated additional sales opportunities with upselling and cross-selling techniques, bringing in over $500,000 in sales within the first five months
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Server and Cashier
Harvey's
07.2021 - 04.2022
- Delivered excellent customer service while consistently working under high customer volume and high-pressure situations
- Strongly demonstrated skills required to run all aspects of the restaurant, from working with the POS system to take orders and handle payments, to managing the grill and preparing orders
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and through knowledge of menu items, specials, and promotions
Back of House
Ajisen Ramen
03.2022 - 10.2022
- Ensured kitchen cleanliness and organization, adhering to health and safety regulations for optimal sanitary conditions.
- Maintained open lines of communication with front-of-house staff to address any issues impacting guest experiences.
- Streamlined food preparation processes during high volume dining hours, increasing overall efficiency while maintaining high-quality standards.
- Addressed customer concerns promptly, demonstrating excellent conflict resolution skills to maintain satisfaction levels.
Summer Camp Volunteer
Langstaff Secondary School
06.2019 - 08.2019
- Lead campers aged 8-12 in computer activities such as Scratch and coding
- Provided support to campers, addressing individual needs and fostering personal growth.
- Participated in regular meetings with camp leadership to provide feedback on program effectiveness and suggest improvements.
- Ensured safety and well-being of campers through diligent supervision during all activities.
- Oversaw cleanup efforts after meals and activities, instilling responsibility in campers while keeping facilities tidy and organized.
Education
Bachelor of Science - Kinesiology
York University
06-2027
High School Diploma -
Stephen Lewis Secondary School
01.2022
Skills
- Interpersonal communication skills
- Product and service knowledge
- High-volume dining
- Sales closing
- Service prioritization
- Food safety practices
- Point of sale operation
- Customer service
Accomplishments
- Athlete Of The Year 2017
- Certified CPR
- Honour Roll 2019-2020
Extracurricular Activities
Volleyball Team Captain Boys/Co-Ed, January 2017 - June 2018
References
- Royan Lee, Summer Institute Program Leader, royan.lee@gapps.yrdsb.ca
- Anisa, Harvey's Manager, anisa.h786@hotmail.com
- Keith Chan, Ajisen Ramen Manager, 647-280-4577
- Nathan Yonash, Firefly Solar Manager, 416-828-2574
Languages
English
Native or Bilingual
Korean
Full Professional
Certification
ProServe (2024)
Timeline
Sales Representative - Closer
Firefly Solar
05.2024 - Current
Back of House
Ajisen Ramen
03.2022 - 10.2022
Server and Cashier
Harvey's
07.2021 - 04.2022
Summer Camp Volunteer
Langstaff Secondary School
06.2019 - 08.2019
Bachelor of Science - Kinesiology
York University
High School Diploma -
Stephen Lewis Secondary School
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