Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jason Chambers

Russell

Summary

Service Manager with reliable and responsible work environment.

Overview

17
17
years of professional experience

Work History

Service Manager

Delta Power
02.2021 - 03.2025
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.

Service Technician

Reis Equipment
03.2008 - 02.2021
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Education

Diesel Technician - Agriculture

Kemptville College
Kemptville, ON
04.2002

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Reliable and responsible

Languages

English
Professional Working

Timeline

Service Manager

Delta Power
02.2021 - 03.2025

Service Technician

Reis Equipment
03.2008 - 02.2021

Diesel Technician - Agriculture

Kemptville College

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Jason Chambers