Jason Cao
Markham,ON
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Water Damage Labourer
Northern Elite Group
10.2021 - 12.2022
- Extracting water from flooded structures using commercial extraction equipment
- Enhanced team productivity by training new technicians on industry best practices and equipment usage.
- Maintained client relationships by addressing concerns and ensuring successful project completion.
- Worked independently and collaboratively in a team environment, providing support and guidance.
Operation Associate
Tuxmat Inc.
01.2020 - 12.2020
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Assisted in preparation of 600-800 pickup orders a week for FedEx, UPS and Purolator
Customer Service Representative
Hudson's Bay
10.2019 - 12.2020
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Food Waiter
Matsuda Japanese Cuisine
06.2016 - 06.2017
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Managed approximately 12-20 customers by promptly taking orders, serving food, and addressing any customer concerns.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
Education
Ontario College Certificate - Pre-Service Firefighter Education And Training
12.2022
- Honour Roll, [Semester 1 & 2, 2022]
Advanced Diploma - Business Administration
12.2019
High School Diploma -
06.2016
Skills
- Continuous Improvement Mindset
- Customer Service Excellence
- Communication and Collaboration
- Product/Service Knowledge
- Warehouse Organization
- Multitasking Abilities
Certification
Canadian Red Cross - Emergency Medical Responder
Canadian Red Cross - Standard First Aid & CPR/AED Level C
Canadian Red Cross - Basic Life Safety (HCP)
Timeline
Water Damage Labourer - Northern Elite Group
10.2021 - 12.2022
Operation Associate - Tuxmat Inc.
01.2020 - 12.2020
Customer Service Representative - Hudson's Bay
10.2019 - 12.2020
Food Waiter - Matsuda Japanese Cuisine
06.2016 - 06.2017
Seneca College of Applied Arts And Technology - Ontario College Certificate, Pre-Service Firefighter Education And Training
George Brown College - Advanced Diploma, Business Administration
Milliken Mills High School - High School Diploma,
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