Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ergonomist
District of North Vancouver
01.2022 - 04.2022
Responsible for observing in detail client's posture during their work hours
Collaborated with other ergonomist to produce accurate reports
Multitasking required to recorded multitudes of data for client's job demands analysis report
Interviewed clients on their daily routines on the job
Organized and noted observations and numerical data for client's job demands analysis report
Creatively designed solutions on how to solve any issues in the work environment
Sales/Stock Associate
Little Burgundy
09.2019 - 03.2021
Trained and motivated new employees to maximize sales and customer service
Greeted customers in a friendly and outgoing manner
Adhered to standard operating procedures ensuring store assets and transactions were safely and professionally handled
Consistently adapted and exceeded expectations as sales and stock associate monthly by learning from supervisor
Collaborated with other employees to achieve larger tasks
Resolved customer inquiries promptly and professionally
Responsible for managing and organizing incoming merchandise efficiently before being put out on the sales floor
Developed and maintained product knowledge of merchandise available from assigned department.
Sales/Stock Associate
Little Burgundy
09.2018 - 09.2020
Trained and motivated new employees to maximize sales and customer service
Adhered to standard operating procedures ensuring store assets and transactions were safely and professionally handled
Consistently adapted and exceeded expectations as sales and stock associate monthly by learning from supervisor
Collaborated with other employees to achieve larger tasks
Resolved customer inquiries promptly and professionally
Responsible for managing and organizing incoming merchandise efficiently before being put out on the sales floor
Developed and maintained product knowledge of merchandise available from assigned department.
Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Kinesiology
Simon Fraser University
Burnaby, BC
02.2024
Bachelor of Science - Health Science
Kwantlen Polytechnic University
Surrey, BC
09.2018
High School Diploma -
Johnston Heights Secondary
Surrey, BC
06.2017
Skills
Willing to Learn
Collaborative
Ability to multitask
Efficient
Friendly and Outgoing
Adaptable
Certification
Certified in AED/CPR & Emergency First Aid
Certified in Athletic Taping
Certified in Personal Training (NASM)
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Ergonomist
District of North Vancouver
01.2022 - 04.2022
Sales/Stock Associate
Little Burgundy
09.2019 - 03.2021
Sales/Stock Associate
Little Burgundy
09.2018 - 09.2020
Bachelor of Science - Kinesiology
Simon Fraser University
Bachelor of Science - Health Science
Kwantlen Polytechnic University
High School Diploma -
Johnston Heights Secondary
Certified in AED/CPR & Emergency First Aid
Certified in Athletic Taping
Certified in Personal Training (NASM)
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