Dynamic warehousing specialist with 18 years of extensive experience in logistics, supply chain management, and inventory control. Proven track record of optimizing processes to enhance productivity and significantly reduce operational costs. Strong leadership capabilities complemented by expertise in Warehouse Management System (WMS) implementation and management, adept at thriving in high-volume warehouse environments. Committed to driving results through a focus on performance excellence and continuous improvement initiatives.
Overview
26
26
years of professional experience
Work History
Self Employed Owner/Operator
Action Seasonal Services
Pointe-Claire, QC
11.2023 - 04.2026
Director of Warehouse Operations
Energy Transportation Group
Lasalle, QC
01.2023 - 10.2023
Dealt closely with the executive team to provide accurate updates, forecasts, KPI's, and strategize for growth.
Cut unloading costs by 70% by cutting temp labor and engaging specialized container unloading services.
Searched, signed, and opened a brand new 220,000 sq ft warehousing facility.
Staffed the new facility, purchased all necessary equipment, mapped warehouse layout, installed locations, and 12,000 racking positions.
Managed warehouse financials with finance team and executives.
Provided insight and direction for warehouse initiatives.
Dealt closely with clients in order to provide the best solutions for their business, and maintain high service levels.
Oversaw the onboarding process of new clients.
Worked closely with warehouse team to ensure safety and compliance requirements were being met or exceeded
Implemented a follow-up program with clients to ensure service levels were being met/exceeded, and maintain strong business partnerships.
Implemented inventory control measures to maintain/exceed 99%+ inventory accuracy.
Implemented improved processes and documentation to optimize shipping/receiving lead-times.
Created an automated billing process using WMS data.
WMS and Client Integration
Bulletproof Logistics Inc
Dorval, QC
07.2022 - 12.2022
Managed the largest client in a 400,000sf Distribution Center.
Dealt closely with the executive team to provide accurate updates, forecasts, and KPI's.
Met with clients to provide the best solutions for their business and maintain optimal service levels.
Oversaw the operational and system onboarding process of all new clients.
Manager of Global Warehouse Systems and Compliance
Traffic Tech Inc.
Kirkland, QC
12.2016 - 07.2022
Played a key role in the search, signing, and setup of a newly built 275,000sf 3PL warehouse in Long Beach, California.
Played a key role in the search, signing, and setup of a 150,000sf client distribution Center in New Brunswick, New Jersey.
Managed warehouse layouts, installed all locations, and oversaw the installation of more than 20,000 racking positions while ensuring all compliance requirements were met or exceeded.
Organized warehouse layouts and storage lanes for optimal flow and accessibility.
Ensured the warehouse team had all of the tools and support necessary for success.
Dealt closely with the executive team in order to provide accurate updates, forecasts, KPI's for growth strategy.
Part of the team that managed warehouse financials. Provided insight and direction for warehouse initiatives and cost efficiency.
Dealt closely with clients in order to provide the best solutions for their business.
Oversaw the onboarding process of all new clients and created SOP's and other related documentation for warehouse teams, transport teams and their clients.
Worked closely with the compliance team to ensure safety and compliance requirements were being met and/or exceeded.
Implemented a follow-up program with clients to ensure service levels were being met/exceeded, and maintain strong business partnerships.
Successfully Implemented inventory control measures to maintain/exceed 99%+ inventory accuracy.
Implemented processes and documentation to improve shipping/receiving efficiency.
Scheduled, planned, and coordinated all client year-end physical inventory counts.
Travelled regularly to all warehouse locations to plan and participate in team building events and activities.
Warehouse Systems Manager
Traffic Tech Inc.
Saint-Laurent, QC
12.2012 - 12.2016
Hired, trained, and managed a WMS team for global warehouse operations.
Assessed scope for all new warehouse clients and tailored successful on-boarding processes.
Successfully scheduled, planned, and coordinated all client year-end physical inventories.
Traveled regularly to all warehouse facilities across North America to train and/or refresh all warehouse employees.
Created and distributed SOP's and training documents for the warehouse department.
Created and Distributed Health and Safety SOP’s for entire company.
Vetted, configured, and implemented new Warehouse Management Systems.
Onboarded all new warehouse clients and created/distributed related SOP’s.
Worked closely with clients and the WMS team in order to maintain/improve service levels.
Scheduled regular meetings with clients and sales teams in order to address/resolve service issues.
Warehouse Supervisor
Traffic Tech Inc.
Saint-Laurent, QC
02.2008 - 12.2012
Managed day to day warehouse operations.
Worked with CBSA agents for customs sufferance shipments and storage.
Supervised warehouse employees and ensured all tools and support were available for success.
Scheduled inbound and outbound shipments.
Entered shipments in the WMS, and created all necessary paperwork.
Maintained a clean and safe working environment.
Implemented audit procedures and documentation for all shipments.
Planned and coordinated year end physical inventories and scheduled cycle counts.
Planned labor for day to day and special projects.
Scheduled employee shifts.
Dealt with clients for any/all issues in order minimize service failures and ensure success.
Loaded/Unloaded trailers and containers.
Created documentation and logs for equipment maintenance and Health and Safety requirements.
Business Owner
PAC Seasonal Services
Baie-D'Urfé, QC
05.2005 - 09.2007
Provided residential Landscaping service.
Coordinated resources and equipment for all projects.
Managed company finances to ensure maximum efficiency.
Ensured client satisfaction by following up and ensuring teams maintained high service levels.
Packaging Associate
Dynacast
Pointe-Claire, QC
06.2002 - 07.2004
Operated automated packing machinery.
Monitored machine performance and addressed mechanical issues promptly.
Collaborated with team members to maintain production schedules and workflow.
Conducted quality checks on packaged products for quality assurance.
Trained new operators on equipment usage and safety protocols.
Adhered-to and enforced strict Health & Safety requirements.
Warehouse General Laborer
Traffic Tech Inc.
Saint-Laurent, QC
06.2000 - 06.2001
Managed shipping, receiving, and inventory control tasks.
Operated material handling equipment: Counter Balance Forklift, Reach Truck, Order Picker, Scissor Lifts, other.
Stock replenishment.
Followed workplace safety procedures.
Coordinated shipments and inbound loads with carriers and internal sales teams.
Followed maintenance plans for warehouse equipment
Helped optimize warehouse management system configuration in order to maximize picking and replenishment efficiency.
Prepared all paperwork for inbound/outbound loads.
Education
Business - Some University
Concordia University
Montreal, QC
High school diploma or GED - St Anne de Bellevue
MacDonald High School
06.1996
Skills
Warehouse Operations
Warehouse Management System
Problem-Solving
Budgeting
Teamwork
Continuous Improvement
Customer relations
Relationship building
Verbal and written communication
Microsoft Outlook, Word, Excel, PowerPoint
Accomplishments
Achieved >99% inventory accuracy across all facilities by implementing regular cycle counts, SOP's, and effective year end physical inventory counts.
Increased operational efficiency by 20%-50% across all facilities by implementing process audits and related documentation.
Successfully searched, signed, staffed, and equipped 5 distribution centres.
Created layout and locations for all warehouses. Configured Warehouse Management Systems for locations, product SKU's, and lowest sellable Units of Measure accordingly.
Successfully led warehouse teams operationally and systematically across all facilities, ensuring tools and support were available to all employees.
Languages
English
Native or Bilingual
French
Professional Working
Additional Information
References Available Upon Request
Timeline
Self Employed Owner/Operator
Action Seasonal Services
11.2023 - 04.2026
Director of Warehouse Operations
Energy Transportation Group
01.2023 - 10.2023
WMS and Client Integration
Bulletproof Logistics Inc
07.2022 - 12.2022
Manager of Global Warehouse Systems and Compliance