Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
1309844 Alberta Inc. (Canada Bread Delivery)
03.2008 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Kept all building areas and equipment functional and well-organized to promote business performance.
Employed prompt decision-making and in-depth research to resolve issues.
Served as principal stakeholder over organization's complete operations.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Bakery Department Manager
Medicine Hat Co-op
10.2002 - 03.2008
Maintained and controlled inventory of baked goods.
Developed cost-effective strategies to drive bakery sales and optimize profits.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Managed all baking operations professionally and handled all problems confidently.
Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
Established performance goals and empowered bakers to exceed targets.
Maintained cleanliness and hygiene in bakery premises.
Monitored inventory levels and identified opportunities for cost savings.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Bakery Department Manager
Battlefords And District Co-op
03.1999 - 10.2002
Maintained and controlled inventory of baked goods.
Developed cost-effective strategies to drive bakery sales and optimize profits.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Managed all baking operations professionally and handled all problems confidently.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Established performance goals and empowered bakers to exceed targets.
Maintained cleanliness and hygiene in bakery premises.
Monitored inventory levels and identified opportunities for cost savings.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Bakery Department Manager
Sherwood Co-op
01.1997 - 03.1999
Maintained and controlled inventory of baked goods.
Developed cost-effective strategies to drive bakery sales and optimize profits.
Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Managed all baking operations professionally and handled all problems confidently.
Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Maintained cleanliness and hygiene in bakery premises.
Monitored inventory levels and identified opportunities for cost savings.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.