Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Barlow

Prince George

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Confident and ready to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.

Overview

13
13
years of professional experience

Work History

Service Writer/Parts Counter Person

Cycle North Powersports
02.2024 - Current
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
  • Assisted in inventory management, helping maintain appropriate stock levels for parts department.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Logged work orders and change orders into Software database to track job status.
  • Stayed up-to-date on technical knowledge through continuous education courses and manufacturer-provided training materials.
  • Utilized industry-specific software programs efficiently to manage work orders, invoices, and customer information.
  • Established a welcoming and professional environment in the service area, creating positive first impressions for customers upon arrival.
  • Contributed to team goals by upselling additional services based on customer needs, generating increased revenue.
  • Orchestrated efficient service schedules to meet need of Number+ customers per day in fast-paced Type environment.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.

Owner/Operator

Nechako Flooring
10.2022 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Consulted with customers to assess needs and propose optimal solutions.

Lead Flooring Installer

River Road Renos
07.2015 - 06.2022
  • Partnered with other trade professionals to address any structural or design issues that arose during installation.
  • Reduced waste by accurately measuring spaces and optimizing material usage during installations.
  • Conducted thorough post-installation inspections, ensuring exceptional craftsmanship and complete customer satisfaction.
  • Mentored junior installers, sharing expert knowledge and techniques for achieving top-quality results.
  • Successfully met tight deadlines without sacrificing quality standards thanks to thorough planning and efficient time management.
  • Operated hand tools and machines to cut material and achieve proper fit around obstructions.
  • Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
  • Increased repeat business through referrals from satisfied customers who appreciated attentive service and high-quality workmanship.

Dump Truck Operator

Musfelt Excavating
01.2019 - 12.2019
  • Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
  • Enhanced operational efficiency by adhering to proper dumping procedures and techniques.
  • Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
  • Contributed to successful project completion by transporting materials efficiently and safely between locations.
  • Weighed in and out at scales for load ticketing and legal weight compliance.
  • Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.

Electrical Apprentice

BP Grounded
04.2012 - 08.2017
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
  • Assisted in inventory management, helping maintain appropriate stock levels for parts department.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Logged work orders and change orders into Software database to track job status.
  • Stayed up-to-date on technical knowledge through continuous education courses and manufacturer-provided training materials.
  • Utilized industry-specific software programs efficiently to manage work orders, invoices, and customer information.
  • Established a welcoming and professional environment in the service area, creating positive first impressions for customers upon arrival.
  • Contributed to team goals by upselling additional services based on customer needs, generating increased revenue.
  • Orchestrated efficient service schedules to meet need of Number+ customers per day in fast-paced Type environment.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.

Education

High School Diploma -

Edward Milne Community School
Sooke, BC
06-1995

Trades Program

Camosun College
Victoria, B.C.
01-1995

Skills

  • Sales Transactions
  • Invoice Processing
  • Documentation and Reporting
  • Advanced Flooring Techniques
  • Dependable and Responsible
  • Electrical Experience
  • Warranty Claims Processing
  • Subfloor preparation
  • Skilled Installation Specialist
  • Forklift Certificate
  • Class C Welding
  • Adherence to Safe Work Practices
  • Troubleshooting skills
  • Workplace safety
  • Electrical Troubleshooting Skills
  • OTR Tire Technician
  • Weight Balancing of Load
  • 1st Aid Training
  • Willingness to Upgrade Any Skills
  • Air Brake Endorsed
  • Lube Technician

Timeline

Service Writer/Parts Counter Person

Cycle North Powersports
02.2024 - Current

Owner/Operator

Nechako Flooring
10.2022 - Current

Dump Truck Operator

Musfelt Excavating
01.2019 - 12.2019

Lead Flooring Installer

River Road Renos
07.2015 - 06.2022

Electrical Apprentice

BP Grounded
04.2012 - 08.2017

High School Diploma -

Edward Milne Community School

Trades Program

Camosun College

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Jason Barlow