Summary
Overview
Work History
Education
Skills
Personal Values
Volunteer Work
Timeline
Generic

JASON ALMARIO

Campbell

Summary

Organized, personable, and detail-oriented professional with 10 years of combined experience in customer service leadership roles. Aspiring to build upon administrative skills in technical career fields. Highly adaptable and team-focused.

Overview

11
11
years of professional experience

Work History

Breaker/Field Lead and Supervisor

Surefox North America
10.2022 - Current
  • Patrolled several multi-building clusters of client property by foot, bike, and car.
  • Managed various incidents, delegated officers, and coordinated between field personnel, Control Center operators, and client leadership via radio and ping.
  • Provided customer service and assistance to all who arrived on site.
  • De-escalated and redirected those who arrived without legitimate business purpose.
  • Wrote, reviewed, and submitted post-incident reports.
  • Trained new officers.
  • Conducted daily post-checks on assigned officers to ensure all were properly equipped for their duties.
  • Communicated regular deployment updates to the client.
  • Coordinated with the Scheduling team to prioritize and cover all posts with accommodations for officers' time-off requests.
  • Managed daily equipment examinations, distribution, and requests.

Lead Officer/Sergeant and Control Center Operator

Allied Universal Services
02.2021 - 10.2022
  • Patrolled 42 acres of private property on foot, or in an approved company vehicle, actively observing and reporting any discrepancies.
  • Managed incidents and assisted emergency responders.
  • Acted as a goodwill ambassador between the property managers and residents, patrons, and tenants.
  • Prepared equipment for officers.
  • Monitored over 300 cameras, conducting footage review when necessary.
  • Created, organized, and labeled camera groupings for ease of use.
  • Managed and coordinated communications by radio traffic, phone calls, and emails.
  • Recorded the details of all daily activity into a centralized logging system.
  • Lead the shift by adapting from moment to moment into whatever role necessary.
  • Communicated with other supervisors, leads, and administrators to pass down information.
  • Briefed, assigned duties to, and prioritized patrols for officers to ensure all key points were fulfilled safely, quickly, and to the highest standard.
  • Created daily shift reports and fire alarm annunciator panel updates to provide event details and images to the client.
  • Interviewed, onboarded, and trained incoming officers.

Inventory Auditor

RGIS
09.2020 - 02.2021
  • Utilized specialized scanning equipment and techniques to count inventory accurately, efficiently, and safely.

4th Degree Black Belt Instructor

West Coast World Martial Arts Association
03.2013 - 07.2020
  • Taught an eclectic martial arts curriculum to students of all ranks, ages, genders, and capabilities.
  • Lead co-workers and ensured quality of instruction to provide a fun, safe, and engaging environment for students.
  • Introduced new members while encouraging student retention.
  • Managed questions and complaints.
  • Maintained cleanliness between classes.
  • Taught private lessons to students with specific needs and non-martial arts groups for special events.
  • Lead non-martial arts based, large group conditioning workouts.

Education

Associate of Arts - Liberal Studies

De Anza Community College
Cupertino, CA
2016

Skills

  • Leadership
  • Public Speaking
  • Communication
  • Technological Literacy
  • Adaptability
  • Strong Work Ethic
  • Detail-Oriented

Personal Values

  • Respect
  • Humility
  • Integrity
  • Empathy
  • Professionalism

Volunteer Work

Morgan Hill Unified School District

2017 - 2020

  • Garnered interest in martial arts in an academic environment.
  • Helped students explore new forms of physical activity to maintain fitness.
  • Built confidence in children, regardless of differing capabilities.


Kaiser Permanente

2011 - 2016

  • Participated in "Martin Luther King Jr. Day of Service" events to clean and fix impoverished schools, shelters, and other community centers.
  • Assisted with seasonal flu and general wellness promotional events.

Timeline

Breaker/Field Lead and Supervisor

Surefox North America
10.2022 - Current

Lead Officer/Sergeant and Control Center Operator

Allied Universal Services
02.2021 - 10.2022

Inventory Auditor

RGIS
09.2020 - 02.2021

4th Degree Black Belt Instructor

West Coast World Martial Arts Association
03.2013 - 07.2020

Associate of Arts - Liberal Studies

De Anza Community College

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JASON ALMARIO