Jason ALBINO

• Developed an operations strategy for the Program resulting in the creation of tailored solutions to overcome the barriers faced by Canadian firms at a more advanced stage of growth.

• Conducted a study by assessing the level of IP awareness and maturity of client companies which led to customized interventions resulting in each company to extract the most value of their IP.

• Revamped organization’s performance management system to improve program delivery and risk management which led to greater assistance devoted to innovation, business growth and competitiveness and greater assistance targeting special population groups

• Led the development of my directorate’s input to 2 Memoranda to Cabinet which resulted in a program to grow regional businesses and a program to increase women’s entrepreneurship in Northern Ontario

• Designed and implemented a model that forecasts annual output based on identified factors of productivity which allows leadership to adapt operations during surges in demand

• Led a 2-person project team in the creation and management of a dashboard to monitor key performance measures which led to the identification of $4MM in cost reduction opportunities

• Led an 8-person project team to develop a model using machine learning algorithms to identify different customer segments in the Manitoba market resulting in the creation of attractive voice and data packages which led to a 5% increase of share in that market

• Designed bespoke processes, based on the modelling work above, to add 116K new Manitoba Mobility consumers to the TELUS national network in 3 months which led to a 10% increase in Net Promotor Score (Likelihood to Recommend) in that region.

• Chief-of-Staff of President, Mobility Business to develop 5 cost/revenue initiatives for 5-year corporate strategy plan; hosting weekly discussions with 10 operating executives to meet 12-month implementation deadlines

• Constructed a model that describes the financial statement impact of a new service offering which led to its rollout and enabled the company to exploit market trends

• Led a 3-person project team to conduct sector and competitive analysis, recommending new product and service offerings to customers in the distribution and supply chain services segments

• Preside over enterprise-wide strategic and operational planning process while overseeing and monitoring progress against strategic milestones on a quarterly basis

• Led a 3-person multidisciplinary team in the development of a new end-to-end process for the creation of service contracts that resulted in time savings of 1600 hrs/month

• Developed communications strategy to explain and to clarify change mandate to other business units

• Developed a tool to identify organizational inefficiencies within manufacturing functions which was subsequently published on the firm’s information gateway

• Designed a contract pricing and costing methodology for a US$22B unit of an energy company which led to US$7MM of operating cost savings

• Modelled the relationship between revenue generation and quality of patient care for a Top 5 US Hospital system which resulted in the identification of 35 opportunities to increase revenue

• Coordinated internal and external marketing program to engage potential and current clients and led development process of supporting website and training programs