Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
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Jasnpreet Kaur

Brampton,Canada

Summary

Holding post-graduate certificates in Human Resources Management and Business Administration from York University, I am currently the Administrative Assistant at Ace Professional Careers Inc., where my core competencies in problem-solving and communication are pivotal. My responsibilities include managing schedules, coordinating meetings, and ensuring efficient office operations. Previously, as Store Manager at Bentley & Co LTD, I honed my skills in team leadership, financial planning, and operational management. I'm motivated by the challenge of fostering a productive work environment and am eager to contribute my diverse experiences to enhance our team's performance further.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Ace Professional Careers Inc.
Brampton, Canada
11.2023 - Current
  • Managing schedules, coordinating meetings, handling correspondence, and maintaining records.
  • Provides essential support to executives and team members, manages office supplies, and delivers exceptional customer service to ensure efficient and effective office operations.

Store Manager

Bentley & Co LTD
Milton, Canada
08.2021 - 10.2023
  • Completes store operational requirements by scheduling and assigning employees, and following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Technical Support Advisor

Concentrix
Brampton, ON
05.2021 - 08.2021
  • Supports specified, limited line of technical products using defined problem-solving.
  • Constructs individual case reference files and updates the case management database.
  • Consults user guides, technical manuals and other documents to research and implement solutions.
  • Diagnoses end-user problems using systematic listening and probing approach.
  • Provides information and direction as required for simple problem resolution.
  • Researches problem/case history using the computerized database.
  • Initiates dispatch procedure for hardware pickup/shipment as appropriate.
  • Provides advice to internal technical support advisors in response to identified difficulties.

Store Associate

Bentley & Co LTD
Halton Hills, Canada
11.2019 - 04.2021
  • Overall responsibility of greeting customers, operating cash register and managing orderly appearance throughout the sales floor.
  • Keeping superior product knowledge and achieving establish sales goals.
  • Introducing promotion and cross-selling products to increase in-store sales.
  • Assisting with inventory including receiving and stocking merchandise.

Education

Post-Graduate Certificate - Business Administration

York University

Post-Graduate Certificate - Human Resources Management

York University

Bachelor's degree - Home Science

Gauhati University
Guwahati

Skills

  • Customer service management
  • Decision making
  • Organizational skills
  • Schedule management
  • Office software
  • Record keeping
  • Inventory management

Languages

  • English
  • Hindi
  • Punjabi

References

References available upon request.

Timeline

Administrative Assistant

Ace Professional Careers Inc.
11.2023 - Current

Store Manager

Bentley & Co LTD
08.2021 - 10.2023

Technical Support Advisor

Concentrix
05.2021 - 08.2021

Store Associate

Bentley & Co LTD
11.2019 - 04.2021

Post-Graduate Certificate - Business Administration

York University

Post-Graduate Certificate - Human Resources Management

York University

Bachelor's degree - Home Science

Gauhati University

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