Summary
Overview
Work History
Education
Skills
Timeline
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Jasnoor Kaur

Edmonton,AB

Summary

Detail-oriented professional with strong customer service skills and cash handling experience. Proven ability to manage drive-thru operations while ensuring order accuracy and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Export Coordinator

Canadian Steel Networking Inc.
Mississauga, Ontario
10.2022 - 07.2024
  • Coordinated international shipments and ensured compliance with export regulations.
  • Managed documentation for customs clearance and maintained accuracy of records.
  • Communicated with shipping carriers to schedule timely pickups and deliveries.
  • Assisted in resolving shipment discrepancies and maintained customer satisfaction.
  • Prepared export documentation including invoices, packing lists, and certificates of origin.

Storefront Team Member

Tim Hortons
Brampton, Ontario
01.2021 - 02.2022
  • Greeted guests with a friendly, positive attitude.
  • Took customer orders accurately and efficiently at the counter and drive-thru via the POS system.
  • Shared information about menu items and promotions.
  • Handled customer complaints and resolved issues in a professional manner.
  • Operated the coffee machine and lunch station.

Store Team Member

Tim Hortons
Oakville, Ontario
09.2017 - 10.2019
  • Provided fast, friendly, and accurate service at the front counter and drive-thru.
  • Prepared food and beverages according to company standards, ensuring quality and consistency.
  • Handled high-volume drive-thru orders with speed and accuracy, while maintaining exceptional customer service.
  • Maintained cleanliness of work areas and dining spaces throughout shifts.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Stocked inventory shelves and organized supplies in the kitchen area.
  • Processed cash and credit transactions accurately at the register.
  • Trained new staff on proper procedures and customer service techniques.

Customer Service Cashier

Indian Restaurant
Mississauga, Ontario
12.2017 - 02.2018
  • Assisted customers with menu selections and answered questions about dishes.
  • Handled cash, credit, and debit transactions accurately and securely.
  • Collaborated with kitchen staff to ensure timely order fulfillment for customers.
  • Provided friendly and attentive service to enhance customer dining experiences.
  • Resolved customer complaints professionally to maintain high satisfaction levels.
  • Managed inventory of supplies at the register to ensure smooth operations.

Education

Diploma Course - Web Design & Development

Lambton College
Mississauga, ON
12-2018

Bachelor - Computer Applications

MSK College
Punjab, IN
05-2015

Skills

  • Customer service and hospitality
  • Drive-thru operations and order accuracy
  • Cash handling and POS systems
  • Food and beverage preparation
  • Time management and multitasking
  • Team collaboration and communication
  • Workplace safety and cleanliness standards
  • Conflict resolution and problem solving

Timeline

Export Coordinator

Canadian Steel Networking Inc.
10.2022 - 07.2024

Storefront Team Member

Tim Hortons
01.2021 - 02.2022

Customer Service Cashier

Indian Restaurant
12.2017 - 02.2018

Store Team Member

Tim Hortons
09.2017 - 10.2019

Diploma Course - Web Design & Development

Lambton College

Bachelor - Computer Applications

MSK College

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