Jasmeen Kaur
Saskatoon,SK
Summary
Motivated and seasoned professional with a successful track record in the restaurant industry. Skilled in coaching and inspiring team members to surpass customer service and sales targets.
Overview
3
3
years of professional experience
Work History
Cashier / customer service
Dollarama
05.2024 - Current
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
Crew trainer
McDonald's
08.2022 - 03.2024
- Assigned tasks and responsibilities to crew members based on abilities and experience
- Monitored employee progress and provided constructive criticism
- Developed and implemented training to foster a positive work environment among staff members
- Explained training information in easily understandable terms for programs for new crew members, focusing on company policies, procedures, and customer service standards
- Provided effective supervision and guidance to newly onboarded staff members
- Demonstrated exceptional ability to perform under high-pressure situations, maintaining composure and efficiency throughout.
Crew member
McDonalds
09.2021 - 08.2022
- Assumed responsibility for maintaining cleanliness and proper upkeep of the dining room to ensure a pleasant environment for customers
- Assisted in food preparation, contributing to the efficient operation of the kitchen
- Developed effective team organization skills, resulting in enhanced efficiency and productivity levels.
Cashier / customer service
Church Chicken
12.2021 - 05.2022
- Executed opening and closing procedures, including cash register reconciliation, restocking, and maintaining cleanliness of the work area
- Provided exceptional customer service by engaging with customers in a warm and professional manner
- Processed customer payments accurately using various methods such as cash, credit cards, and checks
- Managed customer complaints and inquiries with patience and effectiveness
- Contributed to the training and development of new team members by providing guidance and support.
Education
General Business -
Niagara College
Niagara, Ontario08.2023
Skills
- Cash Handling
- Customer service excellence
- Check processing
- Multitasking
- Food Preparation
- Staff Training and Development
Timeline
Cashier / customer service
Dollarama
05.2024 - Current
Crew trainer
McDonald's
08.2022 - 03.2024
Cashier / customer service
Church Chicken
12.2021 - 05.2022
Crew member
McDonalds
09.2021 - 08.2022
General Business -
Niagara College
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