Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
▪ Leading the team with different tasks each day, acting as a coach, mentor, and resource to Department Managers and team members; foster a positive team environment that is focused on customer service.
▪ Supporting the management team with team member relations (e.g., recruiting, training, scheduling, conflict resolution, performance management, rewards/recognition and the identification and development of future Department Managers and Supervisors).
▪ Hold departments accountable for operational standards (merchandizing, cleanliness, food safety, receiving invoices, shrink, ordering, and health and safety).
▪ Use business/HR metrics and dashboards to monitor the performance of the departments.
▪ Running the customer service desk (handling multiple phone calls, adjusting peoples points and personal information in our customer database, lotto, wine, and cigarette sales)
.▪ Administering first aid to children, adults, and seniors.
▪ Write schedules and organize breaks for the team.
▪ Mixing, Baking, Packaging, and Cake decorating fresh products daily.
▪ All aspects of ordering supplies and invoice review including resolving delivery issues, product returns and invoice discrepancies.
▪ Receive incoming shipments and ensure all stock received as invoiced and meets company quality standards.
▪ Monitor department inventory levels, shrink, sales, and projections.
▪ Lead orientation and training for new staff. ▪ Provides recommendations to improve operations.
▪ Consult with and maintain working relationships with external suppliers.
▪ Write schedules and organize breaks for the team. ▪ Write schedules and organize breaks for the kids.
▪ Set up drills and gather supplies as well as clean up after. ▪ Modify the activities for children that had special needs.
▪ Keeping the kids focused on the task or activity.
▪ Coordinate with parents via email and in person for game/ practice times and dates.
▪ Watching up to 12 children at once.
▪ Administering first aid to children and adults.
▪ Write schedules and organize breaks for the kids including snacks and meals.
▪ Set up drills and gather supplies as well as clean up after. ▪ Keeping the kids focused on the task or activity.
▪ Coordinate with parents via email and in person for practice times and dates.
▪ Administering first aid to children and young adults
▪ Proficient in MS Word, Excel, and Outlook
▪ Working with children and people with special needs
▪ Excellent Problem Solving and Analytical skills
▪ Loyal and dedicated employee who excels under pressure
▪ Excellent accuracy, organization, and attention to detail
▪ Ability to research, compile and evaluate information in a timely manner to make sound decisions and recommendations
▪ Proven leadership skills and ability to work independently, as a team leader or as a team member
▪ Communicate clearly and effectively both verbally and in writing
▪ First Aid & CPR certified
▪ Food Safe certified
▪ Lotto certified
▪ Serving it right certified