Jasmyn Gill
Mississauga,ON
Summary
Dynamic and customer-focused professional with a robust foundation in office management, customer service, and team leadership. Known for exceptional communication skills, adaptability, and a calm, strategic approach in high-stress environments. Demonstrates a commitment to service excellence, operational efficiency, and regulatory compliance. Proven track record in managing client interactions, optimizing billing processes, maintaining inventory accuracy, and enforcing workplace safety standards. Highly skilled in organizing workflows, meticulous record-keeping, and fostering collaborative team environments.
Overview
9
9
years of professional experience
Work History
Office Manager
TB Tax Services Inc.
01.2024 - Current
- Directed office organization, inventory management, and equipment maintenance to ensure seamless operations
- Managed all communication channels, including phone calls, emails, and client correspondence
- Organized and coordinated high-priority meetings, appointments, and office events, built strong vendor relationships
- Oversaw accounts payable and receivable processes with accuracy and timeliness
- Utilized accounting software, such as QuickBooks, to manage financial records and streamline processes
- Proficient in MS Outlook and Office -Excel, Word and PowerPoint.
- Supported financial functions, including expense tracking, petty cash management, and reimbursement processing
Sales Representative
Tory Burch
Halton Hills, Canada
01.2022 - 01.2023
- Rigorously enforced COVID-19 sanitization and safety protocols to maintain a safe retail environment
- Managed customer screening and regulated store capacity for social distancing compliance
- Delivered personalized customer service, assisting clients in finding ideal items and gifts
Billing Agent
Enbridge Inc.
Mississauga, Canada
01.2021 - 01.2022
- Handled incoming calls regarding account statuses, balances, and client inquiries
- Proactively managed account information, ensuring clients were aware of payment timelines and account updates
- Produced detailed billing reports and spreadsheets, consistently ensuring data confidentiality
- Promoted customer satisfaction and engaged in continuous improvement through client feedback
Receptionist/Greeter
Mississauga Honda
Mississauga, Canada
01.2019 - 01.2020
- Guided customers to suitable vehicle options, emphasizing safety features and benefits
- Managed inbound calls and welcomed guests, creating a positive first impression for clients
- Entered sales data into computer systems, utilizing software like ADP and One-Eighty to streamline operations.
- Ensured timely entry of sales data and facilitated dealer trades, contributing to operational fluidity
Inventory Specialist
Asphalt Sealing & Supply LTD
Mississauga, Canada
01.2018 - 01.2019
- Maintained comprehensive inventory records and digital databases to ensure operational efficiency
- Processed customer calls, scheduled appointments, and provided top-tier customer support
- Led chemical safety training, emphasizing WHMIS standards for workplace safety compliance
Team Lead and Key Holder
Unisync Group Limited
Toronto Pearson Airport, Canada
01.2016 - 01.2018
- Conducted uniform fittings for pilots and flight attendants, managing appointments and consultations
- Supported the General Manager in recruitment efforts, assisting in interviews and onboarding
Education
Business Diploma -
Sheridan College
Mississauga, Ontario11.2024
High School Diploma -
Mississauga Secondary School
Mississauga, Ontario01.2016
Skills
- Leadership & Team Development
- Communication Excellence
- Customer-Centric Service
- Operational Efficiency
- Regulatory Compliance & Safety
- Problem Solving & Adaptability
- Data Management & Confidentiality
References
Available upon request
Timeline
Office Manager
TB Tax Services Inc.
01.2024 - Current
Sales Representative
Tory Burch
01.2022 - 01.2023
Billing Agent
Enbridge Inc.
01.2021 - 01.2022
Receptionist/Greeter
Mississauga Honda
01.2019 - 01.2020
Inventory Specialist
Asphalt Sealing & Supply LTD
01.2018 - 01.2019
Team Lead and Key Holder
Unisync Group Limited
01.2016 - 01.2018
Business Diploma -
Sheridan College
High School Diploma -
Mississauga Secondary School
Similar Profiles
Rashad Jamal DavalieRashad Jamal Davalie
Remote Accountant / Staff Accountant(Remote) at Jackson Tax Services TaxRemote Accountant / Staff Accountant(Remote) at Jackson Tax Services Tax
Owen MurphyOwen Murphy
Accounting Clerk at EZ Accounting Services & Tax Services LLCAccounting Clerk at EZ Accounting Services & Tax Services LLC
BANTU MFANABANTU MFANA
Communicable Disease Advisor at TB HIV CareCommunicable Disease Advisor at TB HIV Care