Jasmit Kaur
Brampton,Ontario
Overview
17
17
years of professional experience
Work History
Mailroom Clerk
Cushman & Wakefield Inc
01.2014 - 04.2020
- Recommended and sold services such as insurance and tracking.
- Drove retail sales by promoting and selling stamps, envelopes and money orders.
- Created agendas and communication materials for team meetings.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Performed site evaluations, customer surveys and team audits.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Mailroom Clerk
Cushman & Wakefield Inc
01.2009 - 12.2013
- Collaborated with others to discuss new [Type] opportunities.
- Handled all delegated tasks, including [Task] and [Task].
- Improved operations by working with team members and customers to find workable solutions.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Utilized [Type of Software] to compile data gathered from various sources.
- Recognized by management for providing exceptional customer service.
- Delivered [Product or Service] to customer locations.
- Collaborated in development of [Type] procedures.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Completed [Type] project resulting in [Result].
- Maintained updated [Type] knowledge through [Task] and [Task].
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Learned [Task] and [Task] to support office needs.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Assisted customers in receiving oversized parcels by carrying items inside.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Placed mail into appropriate PO boxes.
- Delivered mail to residents and business within assigned area.
- Operated mail processing equipment and manually sorted mail.
- Obtained signatures from recipients to release registered and special delivery parcels.
Mailroom Clerk
Cushman & Wakefield Inc
08.2007 - 12.2009
- Collaborated with others to discuss new [Type] opportunities.
- Handled all delegated tasks, including [Task] and [Task].
- Improved operations by working with team members and customers to find workable solutions.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Utilized [Type of Software] to compile data gathered from various sources.
- Recognized by management for providing exceptional customer service.
- Delivered [Product or Service] to customer locations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
- Earned reputation for good attendance and hard work.
- Completed [Type] project resulting in [Result].
- Maintained updated [Type] knowledge through [Task] and [Task].
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Learned [Task] and [Task] to support office needs.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Recommended and sold services such as insurance and tracking.
- Assisted customers in receiving oversized parcels by carrying items inside.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Placed mail into appropriate PO boxes.
- Delivered mail to residents and business within assigned area.
- Operated mail processing equipment and manually sorted mail.
- Obtained signatures from recipients to release registered and special delivery parcels.
Warehouse Worker
Wayfair Llc
06.2003 - 06.2007
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Noticed damaged products and removed from received shipments to be processed for refund or replacement.
- Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
- Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
- Accessed elevated products from safety cage to complete order processing requirements.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
- Staged and sorted multiple types of products for loading to comply with preset instructions.
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Noted current product inventory levels to support completion of order requests and audits.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
- Utilized pallet jacks to move items to and from different warehouse locations.
- Moved large and bulky items up to [Number] pounds manually or with equipment such as [Type] and [Type].
- Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
- Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
- Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
Education
High School Diploma -
Withrow University High School
Cincinnati, OH08.1994
Skills
- Distribution services
- Mail delivery
- Postal service and product expertise
- Time management
- Service-oriented
- Team collaboration
- Shipping and receiving proficiency
- Communications
- Organization
- RFI Scanners
- Team building
Timeline
Mailroom Clerk
Cushman & Wakefield Inc
01.2014 - 04.2020
Mailroom Clerk
Cushman & Wakefield Inc
01.2009 - 12.2013
Mailroom Clerk
Cushman & Wakefield Inc
08.2007 - 12.2009
Warehouse Worker
Wayfair Llc
06.2003 - 06.2007
High School Diploma -
Withrow University High School