Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmin Sloan

Chesley,ON

Summary

Detail-oriented administrator with 10 years of clerical experience combined. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Excited to tackle new challenges and build success.

Overview

11
11
years of professional experience

Work History

Owner/Operator

The Local Ladybug
12.2020 - Current
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Trained and motivated employees to perform daily business functions.

Claims Clerk

Canadian Cadet Organization, Canadian Armed Forces
04.2018 - 11.2020
  • Established positive and trusting relationships with clients, administering efficient customer service and processing claims quickly.
  • Checked hundreds of documents for accuracy and validity.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Followed up on potentially fraudulent claims initiated by claims representatives.

Administration Officer

2799 RCACC, Canadian Armed Forces
01.2013 - 07.2018
  • Processed purchase orders, service contracts and financial reports.
  • Screened and transferred incoming calls, recorded messages and transmitted information and documents to internal personnel.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Standardized office structures and processes to promote collaboration and increased performance.

Education

Certificate - Administration

Seneca College of Applied Arts And Technology
King Campus

Commissioning Scroll -

Basic Officer Training Course
Borden, ON

High School Diploma -

St. Jean De Brebeuf Catholic High School
Woodbridge, ON

Skills

  • Greeting Visitors
  • Staff Meetings
  • File Management
  • Paperwork Organization
  • Customer Satisfaction
  • Office Organization
  • Spreadsheet Tracking
  • Multitasking and Time Management
  • Customer Relations
  • Administrative Operations
  • Organizing and Categorizing Data

Timeline

Owner/Operator

The Local Ladybug
12.2020 - Current

Claims Clerk

Canadian Cadet Organization, Canadian Armed Forces
04.2018 - 11.2020

Administration Officer

2799 RCACC, Canadian Armed Forces
01.2013 - 07.2018

Certificate - Administration

Seneca College of Applied Arts And Technology

Commissioning Scroll -

Basic Officer Training Course

High School Diploma -

St. Jean De Brebeuf Catholic High School

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Jasmin Sloan