Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jasminpreet Sekhon

Abbotsford,BC

Summary

Driven professional with a proven track record in customer service and sales management, notably at SoftMoc. Excelled in multitasking and bilingual communication, enhancing customer satisfaction and driving sales growth. Demonstrated exceptional organizational skills and cash handling accuracy, contributing significantly to operational efficiency and team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

SoftMoc
04.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Receptionist/Veterinary Assistant

Gladys Pet Hospital
10.2023 - 02.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Sales Representative

The Acquisition Group
06.2023 - 09.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Grocery Associate

co-op
01.2023 - 06.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.

Retail Sales Associate/Key Holder

Sunlaced
01.2023 - 04.2023
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Cashier/Customer Service

Walmart
09.2020 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Secondary School -

Abbotsford Traditional Secondary School
Abbotsford, BC
06.2022

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Reliability and punctuality
  • Retail Sales
  • Time Management
  • Product Knowledge
  • Flexible Schedule
  • Transaction Processing
  • Sales expertise
  • Policy and Procedure Adherence

Certification

High school diploma

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Retail Sales Associate

SoftMoc
04.2024 - Current

Receptionist/Veterinary Assistant

Gladys Pet Hospital
10.2023 - 02.2024

Sales Representative

The Acquisition Group
06.2023 - 09.2023

Grocery Associate

co-op
01.2023 - 06.2023

Retail Sales Associate/Key Holder

Sunlaced
01.2023 - 04.2023

Cashier/Customer Service

Walmart
09.2020 - 04.2022

Secondary School -

Abbotsford Traditional Secondary School

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Jasminpreet Sekhon