Jasmin Maya
Watsonville
Summary
Passionate and results-driven licensed esthetician with over 5 years of customer service experience. Committed to delivering exceptional skincare treatments and creating a welcoming, personalized experience for clients. Seeking to expand expertise in the medical aesthetics field, with a long-term goal of becoming an Aesthetic Nurse. Dedicated to securing a position in a medical spa where skills can be utilized, continuous learning can be pursued, and contributions can be made towards helping clients achieve their skincare goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
05.2021 - Current
- Delivered exceptional customer service in a high-demand environment, quickly and accurately managing client orders and resolving concerns
- Excelled at multitasking, preparing beverages while maintaining cleanliness and handling POS systems efficiently
- Cultivated regular customer relationships, leading to repeat visits and upselling of additional products
Esthetician Student
The Salon Professional Academy
01.2024 - 07.2024
- Achieved 80% client rebook rate and upsold services to 3 out of 4 clients
- Provided client consultations, tailored treatments, and delivered manual facials, waxing, and chemical peels
- Gained hands-on experience in microdermabrasion, dermaplaning, and professional peels
- Built rapport with clients, enhancing overall satisfaction and return rates
Cashier
Cardenas Markets
11.2019 - 05.2020
- Assisted customers with purchases and inquiries, managing cash and card transactions
- Maintained organized and restocked shelves, ensuring a clean and welcoming shopping environment
- Developed problem-solving skills while addressing customer complaints and improving overall service quality
Education
Esthetician Diploma -
The Salon Professional Academy
San Jose, CA07.2024
Professional Development -
Cabrillo College
Aptos, CA12.2022
Skills
- Product Knowledge & Recommendations (Skincare, Makeup, Haircare)
- Client Consultations & Customization
- Sales & Upselling Techniques
- POS Systems & Cash Handling
- Customer Service Excellence
- Inventory Management & Restocking
- Team Collaboration
- Time Management & Multitasking
- Team player
Certification
- Licensed Esthetician - California Board of Cosmetology.
- Barbicide Certified
- Chemical Peel Certified- PCA Skin
- Dermaplane Certified- PCA Skin
Timeline
Esthetician Student
The Salon Professional Academy
01.2024 - 07.2024
Barista
Starbucks
05.2021 - Current
Cashier
Cardenas Markets
11.2019 - 05.2020
Esthetician Diploma -
The Salon Professional Academy
Professional Development -
Cabrillo College
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