Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jasmine Pura

Medicine Hat,AB

Summary

Encouraging professional and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Keyholder

Co-op
03.2021 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Opened and closed store five days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Improved customer service by projecting afriendly and knowledgeable attitude.

Front Desk Receptionist

Fitness
07.2020 - 08.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to the correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

Retail Keyholder

Ace Liquor
01.2019 - 03.2020
  • Balanced cash registers at end of shift and filled out necessary reports.
  • Performed category maintenance by rotating products according to company product rotation policy.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Logged reports, expenses, receipts and sales documents into digital database.

Education

Diploma - Criminal Justice

Lethbridge College
Lethbridge, AB
04.2024

Skills

  • Prevention Programs
  • Document Organization
  • Security Awareness
  • Database Administration
  • Sales Techniques
  • Interpersonal Communication

Additional Information

  • Professional with four years of customer service and hospitality experience. Proven track record of successfully managing multiple priorities while maintaining a positive attitude. Proficient in data entry and multitasking in a fast-paced environment. Willingness to take on additional responsibilities to assist the company in meeting its objectives. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Open and close cash registers, performing tasks such as counting money, coupons, vouchers, balancing cash drawers, and making deposits. Maintain knowledge of current sales and promotions, policies regarding payment and security practices. Achieved sales targets by combining scripts with a personalized approach. Keep records of calls placed, memberships sold, and charges incurred. Schedule appointments and maintain and update appointment calendars.

Timeline

Keyholder

Co-op
03.2021 - Current

Front Desk Receptionist

Fitness
07.2020 - 08.2021

Retail Keyholder

Ace Liquor
01.2019 - 03.2020

Diploma - Criminal Justice

Lethbridge College
Jasmine Pura