JASMINEPREET KAUR
Calgary,AB
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
A&W
Winnipeg, MB
01.2021 - 03.2024
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Conducted weekly training sessions with staff members on food safety practices and standards.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Provided direction to staff on proper preparation techniques for menu items.
Customer Care Specialist
Skip the Dishes
Winnipeg, MB
01.2021 - 07.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered inbound calls, chats and emails to facilitate customer service.
Manager
Tron Sea Plastic Company
Windsor, ON
11.2019 - 01.2021
- Monitored staff performance and provided feedback to ensure quality customer service.
- Assigned tasks to employees and monitored progress of projects.
- Maintained inventory levels by ordering supplies as needed.
- Created schedules for staff members according to business needs.
Security Officer
Security 88
Windsor
10.2019 - 01.2021
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Education
General Business Diploma - Accounting And Finance
St. Clair College
04-2020
Bachelor’s Degree - Accounting And Finance
Guru Nanak Dev University
04-2018
Skills
- Interpersonal communication
- Critical thinking
- Problem solving
- Team work
- Attention to details
- Active listening
- Morality
- Leadership
Accomplishments
- Guru Nanak Dev University University Honors.
- Scholarship - Saint Clair College, Windsor.
Certification
- Alberta Security License.
- CPR and First Aid Certificate.
- Food Safety Certificate.
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Urdu
Limited
Timeline
Supervisor
A&W
01.2021 - 03.2024
Customer Care Specialist
Skip the Dishes
01.2021 - 07.2023
Manager
Tron Sea Plastic Company
11.2019 - 01.2021
Security Officer
Security 88
10.2019 - 01.2021
General Business Diploma - Accounting And Finance
St. Clair College
Bachelor’s Degree - Accounting And Finance
Guru Nanak Dev University
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