Jasmine Williams
Kelowna,BC
Summary
Highly efficient individual that thrives in fast paced or challenging roles. Highly organized and detail-oriented with great multitasking and task prioritization skills. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Assistant
Mission Thrift Store
Kelowna
09.2023 - 07.2024
- Managed day-to-day department operations with effective workflow coordination.
- Responsible for oversight of intake, filtering and quality of donations
- Responsible for cleanliness and organization of the store, back and front
- Resolve any customer/ donor issues or concerns that may arise
- Assist volunteers to ensure their needs are being met in their jobs
- Work in various departments to help relieve the volunteers when needed
- Maintain safe and clean workspace in all departments, for all parties involved
- Attendance and contribution to various volunteer events.
Lot Manager
Lexus of Kelowna
Kelowna
03.2022 - 03.2023
- Managing lot and detail staff
- Initial inspection and check in of cars
- Coordinating appointments with offsite services
- Merchandise inventory in organized and attractive manner
- Assisted sales and service staff in all areas needed to keep operations running smoothly.
- Boosted company reputation through exceptional attention to detail in presenting vehicles for sale or lease.
- Facilitated efficient communication between sales, service, and finance departments to provide seamless customer experience.
- Achieved and maintained pristine condition of automobiles on lot and in showroom.
Laborer
Amazon Warehouse Edmonton
Edmonton
01.2021 - 10.2021
- Organize, sort and distribute packages in efficient manner
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Serving
El Taquero
Kelowna
06.2020 - 10.2020
- Customer Service
- Improved customer satisfaction by efficiently serving the menu and maintaining a clean work environment.
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
Education
High School Diploma -
Mount Boucherie Secondary
West Kelowna, BC06.2016
Volunteer Experience
- Mission Thrift Store 2024
- Love Reins Ranch 2024
- Rwanda, 2020-01-01, 2020-12-31, Volunteered in Local schools, Woman ministries, support and programs
Certification
- Serving it Right 2024
- WHMIS 2023
- Emergency First Aid Level 1
References
Available upon request
Languages
Spanish
Professional Working
Timeline
Operations Assistant
Mission Thrift Store
09.2023 - 07.2024
Lot Manager
Lexus of Kelowna
03.2022 - 03.2023
Laborer
Amazon Warehouse Edmonton
01.2021 - 10.2021
Serving
El Taquero
06.2020 - 10.2020
High School Diploma -
Mount Boucherie Secondary