Jasmine Vassell
Langley,BC
Summary
Hardworking individual bringing strong understanding of food safety and equipment oversight into daily work. Including Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Chocolate Connoisseur
Lizeth Sanchez
11.2022 - Current
- Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.
- Increased sales through the development of unique flavor combinations and seasonal offerings.
- Streamlined production processes for increased efficiency and reduced waste in the chocolatier workspace.
- Collaborated with the marketing team to design eye-catching packaging, driving brand recognition and product sales.
- Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
- Conducted regular inventory checks for efficient stock management, minimizing ingredient spoilage or shortages.
- Increased customer satisfaction by providing personalized chocolate recommendations based on individual preferences.
Cineplex Associate
Janson Zimmer
11.2018 - 12.2020
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Contents Restoration Associate
Joanne Robinson-Moore
07.2018 - 11.2018
- Leadership-assist in managing interns, supplying direction and guidance on job sites.
- Maintenance-clean damaged items, and store them securely.
- Packing-strategically pack customer's belongings and prepare them for removal.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked varied hours to meet seasonal and business needs.
- Managed customer relations through communication and helpful interactions.
Education
Associate of Arts - Political Science With International Relations
Douglas College
New Westminster, BC2024
Skills
- Food Safety Standards Knowledge
- Food safety regulations
- Customer service
- Team management
- Time management
- Data Entry
- Workplace Safety
- Complex Problem-Solving
Languages
English
Native or Bilingual
Timeline
Chocolate Connoisseur
Lizeth Sanchez
11.2022 - Current
Cineplex Associate
Janson Zimmer
11.2018 - 12.2020
Contents Restoration Associate
Joanne Robinson-Moore
07.2018 - 11.2018
Associate of Arts - Political Science With International Relations
Douglas College
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