Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jasmine Vasquez Ramirez

Los Angeles

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Excelled in streamlining operations, enhancing team efficiency, and ensuring compliance with aviation regulations. Demonstrates exceptional communication and adaptability, significantly improving operational workflows and inter-departmental coordination.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Airline Agent

American Airlines
06.2021 - Current
  • Trained new hires on company policies and procedures, fostering a cohesive team of knowledgeable agents.
  • Maintained strong communication channels with other departments including cabin crew, maintenance staff, and airport authorities for seamless operations.
  • Coordinated with ground crew to ensure smooth handling of luggage and cargo, minimizing lost or delayed items.
  • Streamlined operations by implementing efficient processes and procedures.
  • Assist with day-to-day operations, working efficiently and productively with all team members.
  • Maintained up-to-date knowledge on evolving aviation regulations and guidelines, ensuring full compliance in all air traffic control operations.

Airport Operations Lead

Total Airport Services Inc.
04.2016 - 07.2021
  • Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
  • Maintained strong working knowledge of airline policies related to ticketing, boarding and cargo handling procedures that contributed to smooth airport operations.
  • Utilized communications systems to direct movement of pilots and ground personnel.
  • Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
  • Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
  • Monitored aircraft departure and arrival times to determine accuracy and report delays.

Retail Sales Associate

Bath & Body Works Inc.
11.2015 - 01.2018
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma -

Hollywood High School
Los Angeles
03-2016

Skills

  • Strong organization
  • Adaptability to change
  • Exceptional communication
  • Critical thinking
  • Emergency response readiness
  • Time management proficiency
  • Teamwork
  • Multitasking Abilities
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Microsoft Powerpoint, Outlook, Teams, Word, Excel Abilities
  • Programming language and SQL querying

Certification

  • Sabre Certification – Sabre.
  • Ground Security Coordinator
  • Complaint Resolution Officer
  • IBM - Data Science

Languages

Spanish
Native or Bilingual

Timeline

Airline Agent

American Airlines
06.2021 - Current

Airport Operations Lead

Total Airport Services Inc.
04.2016 - 07.2021

Retail Sales Associate

Bath & Body Works Inc.
11.2015 - 01.2018

High School Diploma -

Hollywood High School

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Jasmine Vasquez Ramirez