Detail oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2027
2027
years of professional experience
Work History
Intern
PITLAB
Glendale
04.2023 - 08.2023
Completed research, compiled data, and updated spreadsheets to produce timely reports for informed decision-making.
Analyzed problems, identified solutions and made decisions
Interacted with customers via phone, email, and in-person to deliver accurate information
Sorted and organized files, spreadsheets, and reports to enhance retrieval efficiency
Evaluated customer needs and feedback to drive product and service improvements.
Helped streamline client onboarding processes, leading to smoother client experience.
Ambassador
GOOD SAMARITAN HOSPITAL
Los Angeles, CA
05.2022 - 09.2022
Updated lab data in Excel
Prepared and organized patient confidential records
Checked-in and discharged patients
Tended to lab sample requests
Assisted patients in the Emergency Room and tended to their special needs
Greeted customers and clients to create a welcoming atmosphere.
Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
Greeted customers and clients to create welcoming atmosphere.
Receptionist
MEDSPA
Beverly Hills, CA
03.2024 - 01.2025
Greeted visitors warmly and ensured they had a positive experience.
Handled cash and credit card payments with accuracy.
Answered phones professionally in accordance with organizational protocols.
Assisted with administrative tasks such as filing documents, copying materials.
Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
Maintained accurate records of all incoming calls, messages, and visitors.
Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
Developed effective working relationships with clients to ensure satisfaction with services provided.
Greeted and assisted clients, ensuring a welcoming atmosphere in reception area.
Managed appointment scheduling using practice management software, optimizing daily operations.
Leasing Assistant
Family Owned Rental Properties
Los Angeles, CA
Organized and maintained confidential files and important documents.
Assisted in preparing documentation for client presentations and reports.
Kept clients informed about progress status updates throughout the entire process.
Handled resident complaints and expedited maintenance requests.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Collected monthly assessments, rental fees, deposits and payments.
Coordinated property showings and scheduled appointments with prospective tenants and landlords.
Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
Maintained up-to-date knowledge of rental market trends and neighborhood amenities to inform clients.
Office Clerk
Cadillac
Beverly Hills, California
02.2025 - Current
Handled incoming calls and directed inquiries to appropriate team members, ensuring timely responses.
Processed and distributed incoming mail to relevant departments efficiently.
Managed filing systems to organize and maintain office documents.
Operated office equipment, including printers and copiers, for daily tasks.
Provided comprehensive administrative support, including document preparation, filing, and management of office correspondence.
Collaborated with colleagues to streamline workflow and enhance communication across office operations.
Managed inventory levels using specialized software for accurate tracking.
Created invoices for vehicle sales and tracked payments for accuracy.
Maintained organized filing systems to ensure easy access to documents.