Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Serrano

Norwalk

Summary

Hello, my name is Jasmine, and I’m 25 years old. I’m from Joshua Tree, California, where I was born and raised. From a young age, I’ve been passionate about helping others. I started working in the medical field at 18, gaining valuable experience as both a traveling CNA and EMT.

Through my personal journey, facing addiction and witnessing its impact on friends and family i found a deeper purpose. I made a commitment to not only better myself but to help others who are struggling. This has fueled my passion for working in mental health and addiction recovery. I’m highly experienced in treatment settings and continue to grow my education and skills every day.

I’m looking to bring positive energy, compassion, and dedication to a new team. I'm open to any career opportunities where I can make a real difference in people’s lives. Thank you for considering me.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Aftercare Coordinator

Avalon Malibu
03.2023 - Current
  • Organized workshops and seminars focused on relevant topics such as mental health awareness, time management skills, and wellness practices.
  • Streamlined aftercare processes for improved efficiency and more timely assistance to clients
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Streamlined case management processes to reduce administrative burden and increase time spent providing direct client services.
  • Reduced relapse occurrences for clients through consistent follow-up appointments and support group referrals.
  • Promoted a safe therapeutic environment that fostered trust between clients and counselors by setting clear boundaries and expectations.
  • Connected clients with relevant social services agencies for housing assistance, employment support, or additional mental health services when needed.

ER Technician

Cedar Sinai Medical Center
02.2021 - 03.2023
  • Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
  • Quickly responded to codes and cardiac monitor alarms.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
  • Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.

Lead Detoxification Technician

Seasons Malibu
11.2021 - 01.2023
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Travel CNA

Aya Healthcare
03.2018 - 04.2021
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Responded quickly and calmly in emergency situations.
  • Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.

Education

High School Diploma -

Yucca Valley Highschool
Yucca Valley
06-2017

Skills

  • Medication monitoring
  • Healthcare navigation
  • Mental health awareness
  • Relapse prevention
  • Behavioral management
  • Care plan development
  • Educational assistance
  • Empathy development
  • Boundary setting
  • Substance abuse
  • Multitasking
  • CPR certified
  • Crisis management

Certification

  • EMT - Emergency Medical Technician
  • CNA - Certified Nursing Assistant
  • RADT
  • First Aid/CPR Certified

Timeline

Aftercare Coordinator

Avalon Malibu
03.2023 - Current

Lead Detoxification Technician

Seasons Malibu
11.2021 - 01.2023

ER Technician

Cedar Sinai Medical Center
02.2021 - 03.2023

Travel CNA

Aya Healthcare
03.2018 - 04.2021

High School Diploma -

Yucca Valley Highschool

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Jasmine Serrano