Jasmine Sereda
London,Canada
Summary
Patient-centered Care Coordinator and Health Support professional with over 10 years of experience supporting individuals with autism, developmental disabilities, and mental health needs, combined with 5+ years of wellness and client support experience in both virtual and in-person environments. Highly skilled in scheduling, documentation, patient communication, and service navigation. Known for providing calm, compassionate, and organized support that helps clients feel informed, reassured, and cared for throughout their care journey.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Administrative Assistant
T.A. Property Management
05.2021 - Current
- Provide administrative support for daily office operations, including scheduling, correspondence, and document management.
- Answer telephone and electronic inquiries, relay messages, and respond professionally to requests.
- Maintain organized manual and computerized filing systems for confidential records.
- Schedule and confirm appointments and support follow-up as required.
- Order office supplies and assist with inventory tracking.
Sales Representative
Acosta
03.2023 - Current
- Maintain accurate records, reports, and documentation in a deadline-driven environment.
- Compile data and submit required reports according to established procedures.
- Communicate with clients and internal teams to resolve issues and ensure timely follow-through.
- Work independently while adhering to structured processes and reporting requirements.
Lead Nutritionist
Healthy Planet
09.2018 - 05.2021
- Conducted client intakes and maintained client documentation.
- Scheduled appointments and supported ongoing follow-up.
- Prepared written materials and maintained organized records.
Primary Case Worker / Direct Support Worker
Crest Support Services
06.2008 - 09.2018
- Maintained accurate documentation, daily logs, and client records.
- Assisted with intake information, scheduling, and service coordination.
- Responded to inquiries from families and team members in a professional manner.
- Supported consistent daily operations within established policies and procedures.
Office Administrative Assistant (Short-Term)
Austine School for the Deaf & Hard of Hearing
08.2005 - 11.2005
- Provided administrative support within a specialized educational environment.
- Assisted with office organization, record keeping, and communication tasks.
- Supported structured after-school activities in a supervised setting.
Education
Bachelor of Science -
University of Guelph
Natural Nutrition Diploma -
Canadian School of Natural Nutrition
Skills
- Service coordination
- Needs assessment
- Community resources
- Care coordination
- Nutrition
- Wellness coaching
- Mindfulness
- Case management
- Family-centered support
- Communication
- Patient assessment
- Group facilitation
- Zoom
- Google Workspace
- Microsoft Office
- Database management
Certification
• Mindfulness & Meditation
• Mental Health Wellness Planning
• Advanced Behavioural Analysis
• CPI Nonviolent Crisis Intervention
• Conscious Care & Support
• Intermediate ASL
• Mental Health Wellness Planning
• Advanced Behavioural Analysis
• CPI Nonviolent Crisis Intervention
• Conscious Care & Support
• Intermediate ASL
Timeline
Sales Representative
Acosta
03.2023 - Current
Administrative Assistant
T.A. Property Management
05.2021 - Current
Lead Nutritionist
Healthy Planet
09.2018 - 05.2021
Primary Case Worker / Direct Support Worker
Crest Support Services
06.2008 - 09.2018
Office Administrative Assistant (Short-Term)
Austine School for the Deaf & Hard of Hearing
08.2005 - 11.2005
Bachelor of Science -
University of Guelph
Natural Nutrition Diploma -
Canadian School of Natural Nutrition