JASMINE SANDHU
Calgary,Canada
Summary
Proactive and detail-oriented professional with a Business Administration background specializing in Marketing. Experienced in providing high-level administrative support, managing schedules, coordinating projects, and maintaining strict confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
UNITED WEST CALGARY
Calgary, Canada
12.2023 - 04.2025
- Managed executive schedules, coordinated meetings, and optimized time management for team members.
- Handled sensitive information with discretion, maintaining confidentiality in all communications.
- Prepared and edited detailed reports, presentations, and correspondence to support operational goals.
- Improved administrative workflows, resulting in a 20% increase in team efficiency.
Customer Service Executive
Hush Earth
Calgary, Alberta
05.2023 - 10.2023
- Delivered exceptional customer support through various communication channels.
- Utilized CRM software to track customer interactions and manage feedback.
- Educated customers about products and services to promote informed decisions.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
Customer Service Representative
Gatestone
Calgary, Alberta
08.2022 - 04.2023
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer accounts using CRM software efficiently.
- Processed customer orders and returns accurately and swiftly.
- Educated customers on product features and benefits effectively.
Education
BBA - Marketing
Southern Alberta Institue Of Technology
Alberta, Canada12.2023
Skills
- Calendar management
- Meeting coordination
- Data entry
- Customer relationship management
- Microsoft outlook
- Data analysis and research
- Document preparation
- Time management
- Problem solving
Certification
- Digital Marketing
- Microsoft Office Specialist
- Conflict Resolution or Communication Training
Timeline
Administrative Assistant
UNITED WEST CALGARY
12.2023 - 04.2025
Customer Service Executive
Hush Earth
05.2023 - 10.2023
Customer Service Representative
Gatestone
08.2022 - 04.2023
BBA - Marketing
Southern Alberta Institue Of Technology
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