Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmine Rodriguez

Lawndale

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilize communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

9
9
years of professional experience

Work History

Driver

Access
Los Angeles, CA
01.2024 - Current
  • Ensured timely and safe transportation of passengers, adhering to all traffic regulations.
  • Conducted regular vehicle inspections to maintain safety standards and operational efficiency.
  • Assisted passengers with boarding and disembarking, providing excellent customer service throughout journeys.
  • Collaborated with dispatchers to coordinate schedules and manage ride requests effectively.

Insurance Agent

Academy Insurance
12.2020 - 02.2023
  • Informed clients of policies and procedures
  • Resolved caller issues quickly and thoroughly
  • Obtained client information by answering telephone calls.
  • Advised customers about new products and assisted customers in determining best type product for needs.

Shipping and Receiving Clerk

OS4Labor
02.2020 - 11.2020
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery expediting as necessary and communicating variances to customers.
  • Operated equipments such as electric pallet jack.

Wheelchair Agent

Airport Terminal Management
02.2017 - 09.2019
  • Transported over passengers per timeframe in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
  • Accepted passenger luggage and created and fixed bag labels to guarantee proper delivery
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.

Education

High School Diploma - Criminal Justice

UEI College
08.2020

High School Diploma - undefined

Kurt T. Shery High School
08.2018

Skills

  • Clear Communication
  • Office Reception
  • Critical thinking
  • Payment processing
  • Information Processing
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver

Access
01.2024 - Current

Insurance Agent

Academy Insurance
12.2020 - 02.2023

Shipping and Receiving Clerk

OS4Labor
02.2020 - 11.2020

Wheelchair Agent

Airport Terminal Management
02.2017 - 09.2019

High School Diploma - undefined

Kurt T. Shery High School

High School Diploma - Criminal Justice

UEI College
Jasmine Rodriguez