Jasmine Rico
Lemon Grove
Summary
Dependable and professional with a strong commitment to delivering exceptional customer service and maintaining organized environments. Experienced in guiding patrons in library settings and managing transactions, consistently contributing to positive experiences for all visitors. Proven ability to communicate effectively and collaborate within teams, ensuring seamless operations in fast-paced environments. Committed to fostering a welcoming atmosphere that enhances user satisfaction and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Library Student Aide
Cuyamaca Community College
El Cajon, CA
02.2026 - Current
- Assisted patrons with locating resources and utilizing library services.
- Organized and maintained library materials for efficient access.
- Supported staff in cataloging new acquisitions and updating records.
- Processed interlibrary loan requests to enhance resource availability.Guided patrons in locating library materials and resources, enhancing their library experience.
- Managed check-in and check-out of library items at circulation desk.
- Answered inquiries regarding library services and policies from users.
- Answered patron inquiries about library policies, procedures, and services.
- Provided friendly and professional communication during check-out transactions, ensuring patron satisfaction.
- Checked out books using a barcode scanner and manual record keeping methods.
- Organized and shelved books according to the library classification system.
- Leveraged knowledge of library categorization method to reshelve materials.
- Used web-based applications and industry-specific software to locate catalog information.
- Demonstrated professionalism and integrity in interactions with coworkers, management and patrons.
- Helped facilitate interlibrary loans and followed up with patrons to provide updates.
- Enforced library policies and procedures to ensure a quiet study environment.
- Created a clean and welcoming environment throughout library, contributing to positive patron engagement.
- Maintained a clean and organized library environment.
- Maintained records of items received, issued and returned.
Brand Associate
Hollister.Co
San Diego, California
10.2025 - 12.2025
- Collaborated with team members to maintain store organization and cleanliness.
- Engaged customers by providing exceptional service and product knowledge.
- Supported inventory management through accurate stock counting and replenishment.
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Restocked shelves with merchandise as needed.
- Provided excellent customer service at all times.
- Connected closely with colleagues and collaborated successfully to achieve group goals.
- Resolved customer complaints in a timely manner.
Education
Associate of Arts - English
Cuyamaca College
El Cajon, CA06-2027
High School Diploma -
Mount Miguel High School
Spring Valley, CA06-2025
Skills
- Research skills
- Data entry
- Reading comprehension
- Effective communication
- Professional communication
- Customer service
- Customer engagement
- Team collaboration
- Time management
- Organization skills
- Critical thinking
- Problem resolution
- Analytical skills
- Active listening
- Professionalism
- Team building
- Order management
- Inventory restocking
- Food safety
- Safe food handling practices
- Health code compliance
- Time management abilities
- Reference services
- Shelving books
- Collection maintenance
- Reading comprehension
Accomplishments
- Enrolled in Environmental Safety College Class at Health Science High School in collaboration with Cuyamaca Community College.
- Sharp Hospital Student Internship for Patient Transport at Health Science High School.
Affiliations
- Community Engagement Club at Mount Miguel High School
Certification
- Certified Puente Progam Enrolled Student
Languages
Spanish
Limited
Additional Information
3.8 GPA for an Environmental Safety College Class at Health Science High School in collaboration with Cuyamaca Community College, Student Assistant (Patient Transport), 02/01/23, 06/01/23, Sharp Hospital, Chula Vista, CA, Sharp Hospital Short-term Student Internship for Patient Transport at Health Science High School.
Timeline
Library Student Aide
Cuyamaca Community College
02.2026 - Current
Brand Associate
Hollister.Co
10.2025 - 12.2025
High School Diploma -
Mount Miguel High School
Associate of Arts - English
Cuyamaca College