Certified Pharmacy Technician with experience in retail pharmacy operations. Excellent data entry skills with strong attention to detail and accuracy. Professional telephone etiquette and outstanding customer service skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Model Drug Pharmacy
08.2019 - 03.2020
Processed new and refill prescriptions.
Entered prescription and patient information accurately into the pharmacy system.
Assisted customers by obtaining prescription and insurance information.
Assisted customers in obtaining prescription and insurance information to ensure accurate processing.
Retrieved medications and prepared prescription labels.
Managed medication inventory by restocking shelves, processing returns, and conducting physical inventory counts.
Communicated with physicians via fax and email to clarify prescriptions and address refill requests efficiently.
Assisted with prescription billing and data entry while maintaining confidentiality and accuracy.
Used Microsoft Excel and Word to maintain documentation and records.
Team Member
Target
Hanford, CA
08.2012 - 08.2017
Collaborated with team members to achieve sales goals and improve store performance.
Assisted customers with product selection and inquiries to enhance shopping experience.
Trained new staff on operational procedures and customer service protocols.
Maintained organized merchandise displays, ensuring compliance with brand standards.
Pharmacy Clerk
Kroger
Rosenberg, TX
10.2008 - 10.2011
Assisted customers with prescription orders, providing exceptional service and product knowledge.
Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
Collaborated with pharmacy team to optimize workflow and enhance customer satisfaction rates.
Managed inventory levels to ensure accurate stock availability and minimize shortages.
Education
Certified Pharmacy Technician - Pharmacy
Boston Reed College of Pharmacy
Napa, CA
10-2013
No Degree - General Education
University of Louisiana At Monroe
Monroe, LA
08-2007
Skills
Pharmacy Operations
Prescription Processing
Medical Documentation
Billing Support
Inventory Management
Data Entry
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Customer Service
Telephone Communication
Organization and Time Management
Attention to Detail
Team Collaboration
Certification
California Certified Pharmacy Technician
Pharmacy Technician Program Certificate of Completion