Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
References
Generic

Jasmine Persin

Hamilton,ON

Summary

Dynamic and client-focused professional with a strong foundation in customer service, sales, and beauty services. Experienced receptionist and esthetician with excellent communication skills, a polished front-facing presence, and a proven ability to build strong client relationships. Skilled at identifying customer needs, managing appointments and inquiries, and creating seamless, high-touch experiences that drive loyalty and retention. Excited about transitioning into a sales role within the digital marketing space to leverage a passion for brand building, client engagement, and results-driven strategies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

Union Power Insurance Brokers Inc.
06.2024 - Current
  • Monitored office supplies inventory and placed orders when necessary.
  • Greeted clients, answered phones and provided general administrative support.
  • Managed incoming mail including sorting, distributing and responding to correspondence.
  • Performed data entry of customer information into the system.
  • Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.

Esthetician

Self Employed
05.2022 - Current
  • Performed advanced eyelash extension techniques, including classic sets, hybrid sets and volume lashes.
  • Maintained client records and scheduled appointments as needed.
  • Cleaned and sanitized tools and equipment between each client appointment.
  • Provided cosmetic dentistry services such as teeth whitening
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.

Receptionist

Tuscany Studio
09.2023 - 04.2024
  • Greeted customers and provided information about tanning services.
  • Explained the benefits of using different types of tanning beds and lotions.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Kept detailed records of customer visits, purchases, and payments received.
  • Processed payments from customers using cash registers or POS systems.
  • Followed up with customers after each visit to ensure satisfaction with services rendered.

Supervisor, Bartender and Waitress

Fionn MacCool's
01.2023 - 08.2023
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Maintained up-to-date knowledge of current drink recipes and promotions.
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized take-out orders efficiently according to customer requests.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Server

Anna's Catering
09.2016 - 05.2023
  • Handled food with sanitation and safety in mind
  • Worked as a team member with other servers and kitchen staff to ensure satisfied customers
  • Worked with a team to efficiently complete tasks
  • Continually aimed to reliable and punctual
  • Worked well independently as well as collaboratively
  • Assisted in training new servers.

Sales Representative

M Boutique
12.2022 - 01.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Waitress and Previous Cook

Croatian Sports and Community Centre of Hamilton, Inc
06.2019 - 01.2023
  • Utilized excellent multitasking skills
  • Brought forth a welcoming and energetic spirit
  • Worked to support other restaurant staff to ensure the highest level of service
  • Adhered to all company rules and guidelines
  • Helped to train new employees when needed
  • Handled food with cleanliness and care
  • Worked effectively with kitchen personnel, to promote a happy working environment
  • Assisted with food preparations prior to service
  • Went to work everyday with a personal drive and dedication to excellence
  • Served alcoholic beverages responsibly in accordance with state laws.

Education

Bachelor of Arts -

Brock University
St. Catharine's, ON

Insurance

Mohawk College
Hamilton, ON

High School Diploma -

St Jean De Brebeuf
06.2020

Skills

  • Problem solving
  • Leadership
  • Communications
  • Ability to work under pressure
  • Fast learner
  • Effective Time Management
  • Customer Service
  • Collaboration & teamwork
  • Data Entry
  • Handling Difficult Customers
  • Multitasking and organization
  • Sanitization
  • Social media marketing

Languages

English

Certification

  • Food Handler certification
  • Smart serve certification
  • Firearms license
  • Hunting license
  • Eyelash technician Certification
  • Teeth Whitening Certification
  • Makeup Artist Certification

Timeline

Receptionist

Union Power Insurance Brokers Inc.
06.2024 - Current

Receptionist

Tuscany Studio
09.2023 - 04.2024

Supervisor, Bartender and Waitress

Fionn MacCool's
01.2023 - 08.2023

Sales Representative

M Boutique
12.2022 - 01.2023

Esthetician

Self Employed
05.2022 - Current

Waitress and Previous Cook

Croatian Sports and Community Centre of Hamilton, Inc
06.2019 - 01.2023

Server

Anna's Catering
09.2016 - 05.2023

Insurance

Mohawk College

High School Diploma -

St Jean De Brebeuf

Bachelor of Arts -

Brock University

References

Gordana Jurincic (Anna's Catering)

905-971-0455

Frank Perin (Croatian Sports and Community Centre of Hamilton, Inc.)

905-928-3808

Ljuba Manzella (Fionn MacCool's)

289-684-9264

Dario Cristiano (Tuscany Studio)

289-489-2722

Luisa Pirker (Union Power Insurance Brokers)

905-973-1099

Carolina Reyes (Union Power Insurance Brokers)

905-928-0591

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Jasmine Persin