Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Orrante

Pico Rivera

Summary

Dynamic and results-driven professional with a strong work ethic, honed at Starbucks, where I consistently delivered exceptional customer service and trained new baristas. Adept at managing time effectively and resolving issues, I thrive in fast-paced environments while maintaining high standards of quality and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
Santa Fe Springs
10.2022 - Current
  • Delivered outstanding customer service in a fast-paced, high-volume environment, consistently meeting quality and speed standards.
  • Prepared and customized beverages and food items according to customer preferences and company standards.
  • Maintained calm and efficiency under pressure, especially during peak hours.
  • Handled cash, mobile, and card transactions accurately and efficiently; balanced till and reconciled discrepancies.
  • Built strong rapport with regular customers, contributing to high customer satisfaction and loyalty.
  • Collaborated with team members to streamline operations and uphold cleanliness, safety, and sanitation protocols.
  • Trained and mentored new baristas, supporting onboarding and upholding company procedures and culture.
  • Managed inventory levels, restocked supplies, and communicated needs to shift leads or managers.

Sales Representative

Fitness 19 Pico Rivera
Pico Rivera
09.2020 - 10.2022
  • Ensured the facility remained clean, organized, and visually appealing to maintain a professional atmosphere.
  • Resolved customer service issues efficiently and professionally to enhance overall client satisfaction.
  • Educated current and prospective customers on facility services and promotions to drive engagement and sales.
  • Consistently met or exceeded sales targets set by management through effective customer interaction and product knowledge.
  • Collaborated with team members to achieve daily operational goals and improve service quality.
  • Applied strong sales techniques to identify customer needs, recommend solutions, and close sales successfully.

Shift Leader, Server, Cashier

Sizzler
Pico Rivera
08.2017 - 09.2020
  • Accurately handled cash, credit, and electronic payments while maintaining proper cash register procedures.
  • Operated point-of-sale (POS) systems efficiently to process transactions and manage customer orders.
  • Assisted customers with placing and customizing orders to ensure satisfaction and accuracy.
  • Prepared food items according to individual customer specifications and quality standards.
  • Monitored inventory levels and restocked supplies to support smooth and continuous operations.
  • Resolved customer concerns and inquiries promptly, providing a positive and helpful service experience.

Education

Bachelors Degree - Criminal Justice

California State University Los Angeles
Los Angeles, CA
01.2025

Associates Degree - Criminal Justice

Rio Hondo College
Whittier, CA
01.2023

High School -

El Rancho High School
PICO RIVERA
01.2017

Skills

  • Maintains a positive and professional attitude in all work environments
  • Demonstrates strong work ethic and takes pride in delivering high-quality results
  • Effectively manages time to meet deadlines and complete tasks efficiently
  • Self-motivated and able to work independently with minimal supervision
  • Thrives in fast-paced environments while maintaining attention to detail
  • Applies critical thinking skills to solve problems and make sound decisions
  • Highly driven and goal-oriented with a focus on continuous improvement

Timeline

Barista

Starbucks
10.2022 - Current

Sales Representative

Fitness 19 Pico Rivera
09.2020 - 10.2022

Shift Leader, Server, Cashier

Sizzler
08.2017 - 09.2020

Bachelors Degree - Criminal Justice

California State University Los Angeles

Associates Degree - Criminal Justice

Rio Hondo College

High School -

El Rancho High School

Similar Profiles

CREATE PROFILE
Jasmine Orrante