Jasmine Olaseinde
Toronto,Canada
Summary
Goal-oriented Sales Associate with almost 4 years of experience in retail. Skilled in customer engagement, upselling, and closing sales, with strong product knowledge and excellent communication. Proficient in POS systems and adept at handling returns and exchanges. Committed to delivering exceptional service and achieving sales targets. Fluent in English.
Overview
4
4
years of professional experience
Work History
Sales Associate/cashier
Swatch Group
04.2023 - 09.2024
- Maintained store visual appeal by organizing racks and shelves, enhancing customer engagement, and promoting merchandise
- Efficiently handled cash transactions with accuracy, adhering to company cash handling policies
- Fostered strong customer relationships to encourage repeat business and ensure a positive shopping experience
- Managed returns, exchanges, and refunds in compliance with store policies
- Greet customers in a timely, professional and personable manner.
Customer service representative
Walmart
01.2022 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflict
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
- Responded to customer requests for products, services, and company information
Host
Whataburger Restaurant
08.2020 - 09.2021
- Lead the team in food preparation
- Providing excellent customer service with quick and efficient attention to customers
- Aid in Cash register operation
- Expert in equipment use, maintenance
Education
Business Management -
YORKDALE SECONDARY SCHOOL
Skills
- Customer Engagement
- Problem-solving skills
- Upselling and Cross-Selling
- Point of Sale (POS) System
- Closing Techniques
- Handling Returns and Exchanges
- Product knowledge
- Quick Learning
- Effective Communication
- Target Achievement
- Customer service
- Brand Expertise
Languages
English
Timeline
Sales Associate/cashier
Swatch Group
04.2023 - 09.2024
Customer service representative
Walmart
01.2022 - 12.2022
Host
Whataburger Restaurant
08.2020 - 09.2021
Business Management -
YORKDALE SECONDARY SCHOOL
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