Jasmine O'Donnell
Calgary,AB
Summary
To further my experience as a pharmacy assistant and obtain full-time employment.
Overview
12
12
years of professional experience
Work History
Pharmacy Assistant
Manshadi Pharmacy
Kamloops, BC
03.2021 - 07.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Extensive experience with Kroll software
- Counted, labeled prescriptions, as well as blister packing with accuracy
- Processing refills and new prescriptions
- manual third-party billing
- Sigvaris certification for compression stockings.
- Ordering and receiving medications and medical supplies
- Responsible for returning expired medications for credit to wholesalers
- Extensive experience with POS/Cash register
Customer Service Specialist
London Drugs
Kamloops, BC
01.2015 - 01.2020
- Handling incoming calls or inquiries from customers
- Provided customers additional information or explained services
- Tactfully handled confrontational or stressful interactions with the public
- Responsible for Product returns as well as lottery and tobacco sales
- Responsible for cashiers and ensuring there following company policy
Pharmacy Assistant
London Drugs
Kamloops, BC
01.2015 - 01.2020
- Responsible for assisting pharmacist, with extensive use of Kroll Pharmacy Software, and providing customers with assistance to ensure their safety and Satisfaction.
Customer Service
Pharmasave
100 Mile House, BC
01.2013 - 01.2015
- Responsible for storefront duties such as customer care, cashier, stocking product and keeping inventory, setting up displays and maintaining store appearance during all seasons; Assisted pharmacy technicians with administrative and customer service tasks during busy periods and vaccination season.
Qualifications and Training
- Highly experienced with Kroll Pharmacy Software
- Retail Sales and Customer Service Training/Certificate
- Sigvaris certification
Attributes
- Professional
- Positive attitude and outgoing personality
- Able to multitask and work well under pressure
- Friendly team-player
- Fast Learner and eager to gain new skills
- Excellent attendance; reliable and punctual
References
Are available upon request.
Timeline
Pharmacy Assistant
Manshadi Pharmacy
03.2021 - 07.2024
Customer Service Specialist
London Drugs
01.2015 - 01.2020
Pharmacy Assistant
London Drugs
01.2015 - 01.2020
Customer Service
Pharmasave
01.2013 - 01.2015