Strong communication skills, hands on experience with guests, answering phone calls. Well organized working in many different departments. Very skilled in customer engagement and very reliable.
Overview
6
6
years of professional experience
Work History
Student Assistant - Accounting Department
Napa State Hospital
05.2024 - 05.2025
Enhanced office efficiency by organizing and maintaining files, records, and resources.
Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
Provided clerical and administrative support to the accounting department.
Supported monthly reconciliation processes.
Child Nutrition Assistant
Fairfield Suisun School District
10.2022 - 01.2024
Helps prepare meals for students
Promote healthy meals and encourage students to eat their lunch
Guest Advocate
Target
05.2019 - 08.2022
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Arranged special accommodations for guests to enhance visitor experiences.
Greeted walk-in and phone guests, determining interests and needs.
Front Desk Representative
Crunch Fitness
07.2020 - 07.2021
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Welcomed a large volume of guests and improved overall customer service.
Education
Bachelor of Science - Accounting
San Francisco State University
San Francisco, CA
05-2025
Associate of Science - Accounting
Solano Community College
Fairfield, CA
05-2023
Skills
Promoting Services and Amenities
Customer Service
Guest Orientation
Verbal and Written Communication
Call Documentation
Multitasking and Prioritization
Data organization
Strong organization
Document processing
Extracurricular Activities
Volunteer at Mechanic Shop, shadow Hr and help out with paperwork Babysit little kids Take trips around california to see our beautiful state